Center 1 (19052), United States of America, McLean, Virginia
Risk Manager, US Card Credit Intent Program Lead
Title: Risk Manager, US Card Credit Intent Program Lead
Level: Manager
Job Family: Risk
The US Card Credit Intent Program Lead will have the opportunity to own US Card's first line transaction testing program of credit underwriting intent. This unique role sits in Card Risk and drives accurate and consistent credit policy documentation and execution across all US Card credit programs. The Risk Manager will oversee manual Transaction Testing which samples historical card applications and customer management activities to determine if the customer received the intended outcome. In addition, this role will begin integrating automated testing into a more holistic execution monitoring control suite. This role will define best practices and advise credit program teams on documenting complex credit policies and will seek ways to optimize testing efforts to increase testing efficiency. The ideal candidate is someone who is analytical, ambitious, loves to learn, appreciates the intersection of business and risk, and excels at managing diverse stakeholders.
Lead manual Transaction Testing program for US Card credit programs. This program consists of centralizing testing within Card Risk and federated testing by the Segment teamsCreate holistic intent=execution credit policy program by integrating automated testing into existing manual testing control suiteManage 2 Senior Associate testers who perform centralized Transaction Testing by testing on behalf of credit programs, identifying issues and developing remediation plansMonitor Transaction Testing performed by credit program Business Analysts to ensure timely completion and adherence to Transaction Testing procedure documentationDevelop standards and best practices for documentation and testing through collaboration with business teams, data providers and risk partnersProduce management reports on intent documentation gaps, testing results and remediation plansEscalate issues to senior leadership with direct team and support remediation efforts with business and data teamsSupport audits, exams, and assessments on intent documentation Transaction Testing conducted by Credit Risk Management, Credit Review and regulatorsStrong analytical, strategic, and interpersonal skills are a must for the roleParticipate in and execute other special projects for the team on a periodic basisAbility to set direction, manage expectations and lead cross-functional teams
Basic Qualifications:
At least a Bachelor's Degree or Military experience with at least 1 year of Risk Management experience OR at least 5 years of Risk Management experienceAt least 1 year of People Management experienceAt least 3 years of Project Management experienceAt least 3 years of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications:
Masters Degree5+ years of Project Management experience leading cross functional project and programs in Risk3+ years of Financial Services Risk Management experience2+ years of People Management experience2+ years of management consulting or risk consulting experience1+ year of experience in or supporting a credit card line of business1+ year of experience in responding to and interacting with internal audit or regulatory agenciesRisk Management (ABA, GARP) certifications
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
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