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Revenue Lead with Training Focus (Hybrid)
Revenue Lead with Training Focus (Hybrid)-January 2024
Federal Way
Jan 18, 2025
ABOUT DAVITA
We are on a quest to build the greatest healthcare community the world has ever seen. Learn how DaVita—which is Italian for “giving life”—is working.
10,000+ employees
Healthcare
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About Revenue Lead with Training Focus (Hybrid)

  3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America

  Would you like to work for a company with Core Values such as TEAM and FUN? Do you want your work to make a difference? Are you looking to build your career in healthcare? Then, join our growing team, which offers abundant opportunities to develop your professional and personal skills, advance your career, and positively impact our patients' lives.

  DaVita is hiring a Corporate Trainer who excels and has a passion for teammate training, onboarding and development in our Revenue Operations Department. Successful individuals in this role are highly ambitious, results-driven, and strong in organization and relationship building. This position requires a high level of attention to detail, strong written and verbal communication, and the ability to work well as part of a fast-paced team. In addition, the ideal candidate has a high level of multitasking abilities, a background in healthcare revenue operations, and is driven by process and knowledge innovation and development.

  Trainers in this role will assist with onboarding, training, and tenure teammate development for our collection and credits teammates within ROPS. It will be responsible for training our approved policy and procedures and help develop knowledge and skills within working outstanding claim balances in the various books of business.

  *Seeking a candidate in or near Federal Way, WA. Hybrid candidates to Irvine, CA, Denver, CO, Malvern, PA and Brentwood, TN will also be considered for highly qualified candidates.

  Essential Duties and Responsibilities:Shift Hours: Monday through Friday, 7AM-3:30PM PT / 8AM-4:30PM MTWork alongside team leadership and create a strategic plan to meet product training goalsSelect appropriate instructional methods such as individual training, group instruction, self-study, lectures, demonstration, role play and web-based trainingBuild effective and engaging learning content and other tip sheets or job aids for new policies, new and existing processes that will be utilized by the teammatesResponsible for the maintenance, continuing enhancements, and delivery of the multi-faceted new teammate training and onboarding programSupport, build, and promote a positive and collaborative culture across all teamsDesign and conduct training needs assessments to collect and analyze data to identify training needs, conduct research in the subject area and define learning objectives that is in line with the departments policy and proceduresEstablish and maintain strong cross-departmental connections through strong communication, while channeling information and questions to appropriate parties when necessary and identifying areas we can implement training or support that adds value to existing initiatives.Prepare lesson plans including the method, media and documentation presented, and manage new hire onboarding program, create and maintain schedules, learner and leader guides, and modules to reflect the changing needs of the business.Strategize and prioritize ad-hoc Talent Development requests and projects based on business needs and capacity.Qualifications

  Required:Associates or Bachelor's degree3-5+ years training experienceOutstanding verbal and written communication skillsIntermediate computer proficiency in Microsoft Office tools including Excel, PowerPoint and OutlookPreferred:Training certificationsHealthcare revenue cycle backgroundHere is what you can expect when you join our Village: A "community first, company second;" a culture based on Core Values that really matterClinical outcomes consistently ranked above the national averageAward-winning education and training across multiple career paths to help you reach your potentialPerformance-based rewards based on stellar individual and team contributionsA comprehensive benefits package designed to enhance your health, your financial well-being and your futureDedication, above all, to caring for patients suffering from chronic kidney failure across the nationWhat We'll Provide:

  More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

  Salary/ Wage Range

  $22.00 - $33.00 / hour

  Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

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