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Retention and Graduation Specialist
Retention and Graduation Specialist-March 2024
Charleston
Mar 18, 2025
About Retention and Graduation Specialist

  Retention and Graduation Specialist

  [Posting Details]{arial",sans-serif"=""}

  POSTING INFORMATION

  Internal Title

  Retention and Graduation Specialist

  Position Type

  Classified

  Faculty / Non-Faculty / Administration

  Non-Faculty

  Pay Band

  5

  Level

  3

  Department

  Center for Academic Performance and Persistence

  Job Purpose

  Retention and Graduation Specialist will lead retention initiatives and outreach to at-risk student populations in efforts to retain and graduate students at higher rates in alignment with the institutional strategic plan. This includes a high level of collaboration between various campus constituents and strong advocacy for student needs.

  Minimum Requirements

  A bachelors degree and 1-2 years of experience with student support services in a higher education setting is required. Masters degree preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

  Required Knowledge, Skills and Abilities

  Knowledge of student development theory and understanding best practices in higher education for retention, student success, and degree attainment required. Must be familiar with Microsoft Programs (Outlook Calendar, Word, Excel, Power Point, and Publisher) and willing and able to learn other database systems, includingINBBanner, AdviseCRM, Maxient and Appointment Manager. Excellent oral and written communication skills and ability to maintain effective working relationships with faculty, staff, students and the general public in a complex and fast-paced working environment. Ability to take initiative and demonstrate resourcefulness. Knowledge of College and State policies, procedures, and practices desired. Discretion and knowledge ofFERPAregulations essential.

  Additional Comments Regarding Position

  May be required to work early mornings, evenings, or weekends. Some overnight travel may be required.

  Special Instructions to Applicants

  Please be sure to attach your resume, cover letter and student success philosophy.

  Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

  *Salary is commensurate with education/experience which exceeds the minimum requirements.

  Offers of employment are contingent upon a successful background check.

  All applications must be submitted online

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