Home
/
Customer Service
/
Retail Customer Service Supervisor
Retail Customer Service Supervisor-March 2024
Spokane
Mar 21, 2025
ABOUT THE TJX COMPANIES, INC.
At TJX, our mission is to deliver great value to our customers every day.
10,000+ employees
Retail
VIEW COMPANY PROFILE >>
About Retail Customer Service Supervisor

  Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

  Posting Notes: TJ Maxx Store 0690 || 9660 N Newport Hwy || Spokane || WA || 99218

  Opportunity: Contribute To The Growth Of Your Career.

  Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

  Role models outstanding customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principals using appropriate company resources and toolsTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and daily activities in accordance with store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updatesProvides and accepts ongoing recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assigned

  Who We Are Looking For: You!

  Available to work flexible schedule to support business needs, including nights and weekends.Strong understanding of merchandising techniquesCapable of prioritizing multiple tasks at one timeStrong organizational skills with attention to detailAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksStrong communication skillsAbility to train othersOne year retail and 6 months of leadership experience.

  A Few More Reasons to Love TJX.

  Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP - TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedules

  Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

  The hiring range within this store is $16.74 to $17.24 per hour. The full range of the position is $16.74 to $23.35 per hour.

  Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

  Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

  At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

  Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  Posting Notes: TJ Maxx Store 0690 || 9660 N Newport Hwy || Spokane || WA || 99218

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Taiwan Customer Experience - Program Leader/ Sr. Community Operations Manager
About the Role Customer Experience (CX) team sits within Taiwan Community Operations (TW CommOps), which governs and oversees how local users interact with Uber. We service users from all lines of bu
Commercial Account Manager - Guangzhou/Shenzhen
Join us as we pursue our exciting new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to del
Financial Advisor Support Specialist
Overview Under a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and
Client Services Representative- Employee Benefits
Overview Discover Your Passion, Develop Your Expertise in the Paychex Insurance Agency division. We are looking for Benefit Account Representative/Manager & Implementation Coordinator to support
Apple Support College Program At Home Advisor
Summary Posted: Nov 28, 2023 Weekly Hours: 20 Role Number:200493335 Home Office: Yes At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer e
Client Service Associate (Class of 2024)
OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, an
Training Specialist - FSKG Customer Support
The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, o
Client Coordinator
Overview Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image believes “confi
Customer Escalation Specialist
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our
2024 Bloomberg Customer Support Representative Early Professional Program (Mandarin Speaker) - April 2024
The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision mak
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved