Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 1085 || 1330 Fitzgerald Dr STE A || Pinole || CA || 94564
JOB SUMMARY
Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued,and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed
Duties and Responsibilities
Promotes a "Highly Satisfied" customer experience utilizing appropriate tools and resourcesDrives customer loyalty through all programs and initiativesAddresses customer concerns and issues promptlyUpdates Associates on current customer experience feedback,goals,and company initiativesUtilizes TJX approved Training resources,protocols,and guides to provide training and mentoring to all Associates on Policies and ProceduresProvides ongoing recognition and constructive feedback on cashier performanceMaintains and monitors cash controls including change fund Adheres to all labor laws and meal and break period policiesAssigns registers and coordinates breaks, strategically planning to ensure optimized coverage at frontline and sales floorAudits and approves all applicable paperworkMaintains cleanliness,recovery, and organizational standards throughout the frontlineMonitors all frontline equipment,communicating issues to managementExecutes and adheres to all Company directivesMaintains and upholds merchandising standards within the queue-lineAdheres to all operational,merchandise,and loss prevention policies and procedures (IE:merchandise ticketing,EAS tagging (if applicable),and coding standards)Ensures proper and timely handling of damages and Mark out of StockPromotes a risk-free environment by reporting to Store Management any type of safety hazard in the store Other duties as assigned
Specify the number of associates receiving day-to-day guidance/direction:
Position does not have any direct or indirect reports
Minimum formal education, if any, required to perform this job
High School graduate or equivalent degree preferred
Minimum job skills required to perform this job
Available to work flexible schedule including evenings and weekendsAbility to work as a team member
Excellent interpersonal skillsExceptional customer service skills
Ability to lift heavy merchandise with/without reasonable accommodationsAbility to train and provide direction to others
Ability to run a register/handle money
Must be able to handle confidential information with discretion
Minimum experience required to perform this job:
Experience as a coordinator or previous retail/supervisory experience preferred
List specific jobs which could prepare an individual for this job:
Merchandise Associate Merchandise Coordinator
Backroom Coordinator
Organization Chart
Reports To:
Store Manager
|
Assistant Store Manager
Other Job Titles Reporting to This Position's Supervisor:
Merchandise AssociatesMerchandise CoordinatorBackroom CoordinatorStore Cleaning Associate
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
The pay range within this store is $17.00 to $17.50 per hour.
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 1085 || 1330 Fitzgerald Dr STE A || Pinole || CA || 94564