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Restaurant General Manager
Restaurant General Manager-January 2024
Charlotte
Jan 20, 2025
ABOUT TACO BELL
Offering customizable tacos, burritos, and other craveable choices, Taco Bell is the nation’s leading Mexican-inspired quick service restaurant brand. From breakfast to late night, Taco Bell’s tasty a
10,000+ employees
Food & Beverage
VIEW COMPANY PROFILE >>
About Restaurant General Manager

  Restaurant General Manager Job Description

  Join the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC/Taco Bell), we realize the importance of every employee to the successful operation of our business, and genuinely want all employees to be successful and happy in their work. The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations. This includes, but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned

  Key Responsibilities Include (What RGMs do):

  Creates value for shareholders through efficient operations, appropriate cost controls, and profit management

  Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are available at all times

  Takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts

  Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products

  Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees

  Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds

  Prepares and submits required reports, uses approved projection techniques; cash control techniques and security measures

  Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts

  Ensures OSHA, local health and safety codes, and company safety and security policy are met

  We offer the following:

  Competitive starting salaries

  401k with company match

  Health, Dental, Vision and Life Insurance benefits

  Paid Vacations

  People First company culture

  Promote from within philosophy

  Comprehensive training program

  Job Requirements

  The ideal candidate for the Restaurant General Manager will possess:

  Dedication to providing exceptional guest service

  Good communication skills, strong interpersonal skills and conflict resolution skills

  Exceptional team building capability

  Basic business math and accounting skills, and strong analytical/decision-making skills

  Basic personal computer literacy

  High School Diploma or GED preferred; College or University Degree preferred

  1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility

  Other requirements:

  Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)

  The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance

  The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance

  Knowledge of and compliance with the company Human Resources policies and processes

  Adheres to the Company and City/State/United States safety requirements

  Job Type: Full-time

  Salary: $50,000.00 to $65,000.00 /year

  ?" You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business organizations, who will be your only employer if hired, and who are responsible for their own employment practices, including stetting their own wage and benefit programs."

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