Job Description

　　The Department of Developmental Services (DDS) is seeking a person with excellent management skills and knowledge of the field of developmental disabilities for a middle management level Residential Services Director (Program Manager VI) position to oversee and manage the administrative and programmatic operations monitoring expenditures, developing and implementing medium range plans, and modifying procedures in a medium to large-sized program of approximately five to seven residential homes in the DDS Southeastern Residential Services (SRS) program with the homes located in the Taunton/Attleboro Area.

　　The incumbent of this position will be responsible for the direct supervision of approximately five (5) residential supervisors, and indirect supervision and training of approximately eighty to one hundred (80-100) employees, while supporting the multiple needs of the individuals living in the homes. The Manager must be a strategic thinker and must exercise independent judgement. In addition, this position is responsible to supervise subsidiary budgets, real estate, capital equipment and technical information related to the habilitation of individuals with developmental disabilities. The Director will participate in a mandatory department on-call rotation every eight (8) weeks; usually Tuesday to Tuesday 24/7.

　　Job Responsibilities: (The duties and responsibilities stated are general summary and not all inclusive.)

　　Supervise and manage within a large unionized workforce including completing written, employee performance evaluations and taking corrective personnel action, when necessary.Responsible to supervise subsidiary budgets, real estate, capital equipment and technical information related to the habilitation of individuals with developmental disabilities. Manage multiple, high-priority objectives and issues, concurrently.Work, harmoniously, as a member of an integrated management team.Demonstrate strong verbal and written communication skills and time management and scheduling abilities. Assure full compliance with all Federal, State and Departmental regulations, standards and all Union agreements.Complete, analyze, and/or maintain accurate and detailed records, reports, and projects.Oversee the hiring, training and scheduling of employees as well as managing employee conflict and family/guardian issues/concerns.Work closely with the Human Resources Department with direct communication with the following units: Employment and Staffing, Workers Compensation, Benefits and Leaves, Payroll and Labor Relations to accomplish goals and resolve issues.

　　Incumbents are expected to:

　　Participate in the mandatory department on-call rotation every eight (8) weeks; usually Tuesday to Tuesday 24/7.Ensure programs and projects are fiscally responsible.Implement policy, including developing policy, obtaining support from necessary parties, and disseminating information.Manage daily operations.Recommend budgets and funding priorities.

　　Preferred Qualifications:

　　Extensive Managerial / Supervisory experience in the field of intellectually challenged population.Experience with Microsoft Office Suite, specifically Excel/Access/WordExcellent Communication and organizational skills.

　　Schedule Information:

　　Full-time - 40-hour weekly position

　　Monday through Friday

　　Days Off: Saturday and Sunday

　　On-Call Responsibilities and schedule flexibility will be required for this position.

　　About the Department of Developmental Services:

　　The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

　　For more information about our agency and programs visit: www.mass.gov/dds

　　Pre-Hire Process:

　　Recommended candidates must successfully complete pre-employment screening which includes:

　　• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry

　　• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

　　National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

　　As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

　　Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

　　If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

　　For help logging into/resetting your MassCareers profile, call the Employment Service Center at 617-979-8500 for assistance.

　　For questions concerning the information in this requisition please contact the Human Resources' Field Office at 508-866-8803.

　　ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

　　Qualifications

　　MINIMUM ENTRANCE REQUIREMENTS:

　　Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

　　Substitutions:

　　I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

　　II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

　　III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

　　IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

　　Comprehensive Benefits

　　When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

　　Want the specifics? Explore our Employee Benefits and Rewards!

　　COVID Vaccine: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

　　An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

　　The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.