At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing.
The Role: We are seeking a highly motivated individual for the position of Research Services Project Manager. As a member of our team, you will have the chance to develop and enhance your project management skills while working in a dynamic and innovative environment. This role offers endless growth potential and the opportunity to excel in your career within our research services department.
Why We have this Role: As a rapidly growing organization, we are continuously expanding our research services and need a dedicated project manager to oversee our ever-increasing workload. This role is vital to ensuring the smooth execution of research projects, delivering high-quality results to our clients, and driving the overall success of our research services team.
How You'll Find Success:
Effective project management and exceptional organizational skillsStrong commitment to customer satisfactionEstablishing and maintaining relationships with clients, track project progress, and ensure timely delivery of research reportsExpertise in managing research projects and meeting client expectations will be crucial to your success
How You'll Grow: In this role, you will have the opportunity to expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities. We encourage continuous learning and provide resources and training programs to support your professional development. You will have the chance to participate in industry conferences and leverage networking opportunities to further your career growth.
Things You'll Do:
Efficiently manage multiple research projects, from inception to completionCollaborate with cross-functional teams to define project scope and objectivesDevelop and maintain project schedules, budgets, and resource allocationsOversee the execution and quality control of research studiesEnsure effective communication and coordination with clients and stakeholdersProactively identify project risks, issues, and opportunities, and implement suitable mitigation strategiesContinuously monitor project performance and adjust plans as necessaryProvide regular updates and reports on project status to senior management
What We're Looking for on Your Resume:
Proven experience in project management, preferably in the research services industryStrong organizational and multitasking skills, with a keen attention to detailExceptional communication and interpersonal skillsProficient in utilizing project management tools and softwareKnowledge of research methodologies and data analysis techniquesA drive for continuous improvement and ability to adapt to changing prioritiesBachelor's degree (or international equivalent)Proficiency in English (written & oral)1 - 3 years of experience in the SaaS or Market Research industry is preferred
What You Should Know about this Team:
Our research services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients. We foster a culture of open communication, innovation, and knowledge sharing. You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.
Our Team's Favorite Perks and Benefits:
Work-life integration: frequent office events, team outings, and happy hoursQualtrics Experience Bonus (+ 1,800 USD gross per calendar year) is a program designed to provide experiences to our employees they might not otherwise have.Creative office design fostering innovation and collaborationUp to the value of MXN 6,250 per quarter can be reimbursed for a variety of wellness activities via our dedicated platform, Forma.Qualtrics pays 100% of the premiums for employees and their dependents. Medical and Vision plans are through MetLife, Dental plan is through Dentegra, and Minor Medical Insurance is through MediAccess.15 days per year (2 additional days per year after the 10th year, up to 25 days)