Research Analyst
Camden, NJ
WHO WE ARE:
Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the Delaware Blue Coats, and the Utica Comets. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.
HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base.
The Philadelphia 76ers organization is one of the most storied franchises in American sports, led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. The 76ers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, UFC and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the sports industry. The 76ers offer a best-in-class workplace culture built on collaboration, growth, and a quest to excel in everything we do.OUR COMMITMENT TO DIVERSITY:
At HBSE, we engage, represent and reflect diverse voices of employees, players fans and communities. We are dedicated to hiring the best talent that is reflective of where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.
Job Description
POSITION OVERVIEW:
HBSE is looking for a hands-on research specialist with experience generating end-to-end consumer insights to join its Strategy & Analytics team as a Research Analyst. This role will be responsible for creating actionable insights through the collection and analysis of first, second and third-party fan data.
The Research Analyst will write and program fan-facing surveys, facilitate League and vendor-led research, and build customer profiles to help inform new business and retention efforts. The Research Analyst will also support the Director, Research & Business Intelligence with ongoing initiatives aimed at helping guide organizational strategy and improving the customer experience. This role supports HBSE’s portfolio of properties, with a primary focus on the Philadelphia 76ers and New Jersey Devils.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE BELOW:
Execute fan-focused research initiatives, including planning, administering, and analyzing year-round consumer surveys.
Gather, validate, and synthesize fan data from multiple sources.
Leverage qualitative research to augment customer profiles.
Build and maintain internal reports and dashboards to equip business unit leaders with actionable fan insights.
Continuously improve fan research-related tools and capabilities.
Complete day-to-day research requests.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Proactive and resourceful self-starter who can work independently within set objectives and consistently meet deadlines.
Excellent written and visual communication skills with very strong attention to detail.
Ability to maintain confidential and/or proprietary information.
QUALIFICATIONS:
2-3 years of professional experience in consumer insights, market research, and/or analytics.
Intermediate to advanced knowledge of Microsoft Excel and PowerPoint required; 1+ year of demonstrable experience with PowerBI or other data visualization tool preferred.
Prior professional team, major brand, or agency experience is strongly preferred.
OUR BENEFITS:
Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
Pretax Transportation Benefit
Generous parental leave policies
401K (100% up to 5% is matched, after 1 year of service)
Unlimited Paid Time Off
13 Paid Holidays
½ Day Summer Fridays
Complimentary or Discounted Sports & Concert Tickets
On-Site Fitness Rooms
Other League & Partner Discounts
Skills & Requirements