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Renewals Account Manager - Cortex
Renewals Account Manager - Cortex-March 2024
New York
Mar 17, 2025
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Renewals Account Manager - Cortex

  Company Description Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Job Description Your Career

  The role of the Renewals Account Manager for Cortex is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers. Alongside this, you will work collaboratively with the channel to ensure that customers have a positive and successful experience with their Palo Alto Networks deployment.

  Your Impact

  Responsible for renewing contracts focused on our Endpoint and broader Cortex portfolio. Your portfolio includes Cortex XDR, Xpanse, XSOAR, and XSIAMWork in tandem with the Cortex Sales Teams to understand the customer environment & identify the customer need Excellent ability to communicate with an array of internal teams Manage all Cortex maintenance and subscription renewals in your territory Quote generation, including the creation of coterminous quotesUpsell to multiyear Cortex renewals by positioning value to the customerDiligently follow up with Regional Sales Managers, Inside Sales, channel partners and end-users to bring in renewals before the expirationSubmit accurate and timely forecast through Salesforce.comWork within existing renewals database and collaborate with Sales Operations and IT to drive process and systems improvements and best practices Qualifications Your Experience

  Experience in managing customer renewal install base for assigned Enterprise and Commercial accountsExperience working with Channel PartnersTrack record of achieving sales goals and objectivesExperience using Salesforce.com for forecasting and CPQ for quotingEnthusiastic, driven and confident - ability to clearly and persuasively articulate the company’s mission, product and business opportunityAbility to learn new technology quickly, adapt to changing needs and possess strong analytical skillsAbility to quickly build productive relationships in a fast-paced, performance-driven environmentStrong time management and interpersonal skillsSpanish and English language proficiency Additional Information The Team

  Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

  As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  Please note that we will not sponsor applicants for work visas for this position.

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