Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Relationship Manager, LgFI
What does an outstanding Large FI Relationship Manager, GSO - West do?
The Relationship Manager (RM) is accountable for creating, expanding, retaining, elevating, and managing the strategic relationship between the client and Fiserv. The Relationship Manager has ultimate accountability for revenue, sales, delivery, and client satisfaction. This position is for the West region of the U.S. and candidate must reside in California, Oregon or the state of Washington. Relocation is not provided.
Meet or exceed stated financial targets
Client/Product retention
Increase client wallet share / Expand Fiserv solution footprint
Client Survey / Net promoter score
Completion and maintenance of effective of Account Plans
You will orchestrate the deployment of corporate-wide resources to provide comprehensive solutions, thought leadership and services to the enterprise account
Define and set the strategic direction while functioning as a thought leader and strategic business partner
Develop a strong understanding of the clients including business drivers, strategies, competitive position, industry trends, key strategic partner relationships, as well as key executives and decision makers, etc.
Analyze and keeps abreast of significant market changes (trends, issues, M&A activity, and corporate developments) that would be of value to the client while mitigating and managing risk to Fiserv and the client
You will help to build cooperation and collaboration with the Fiserv business units to realize revenue growth, client value and satisfaction
We need you to qualify client specific opportunities and develop pipeline jointly:
partner with the Business Units
Help to win new business by being viewed as a trusted advisor
Structures and leads large bundled pan-Fiserv deals
Manage, measure and accurately predicts financial outcomes
Drive Delivery Service Excellence
What will you need to have:
10 + years of deep Financial Services expertise
10 + years of experience managing a P&L
10 + years of experience structuring and consulting on large bundled deals in the technology industry
10 + years delivery, sales and account management experience
Experience working for a technology Product or Services company
A history of meeting/exceeding financial commitments
Experience working in a large, matrix organization with hundreds of products/services
Bachelor’s degree
Ability to travel at least 70%
What would be nice to have:
Master's degree
Banking expertise
Salary Range
$155,300.00 - $261,500.00
These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.