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Relationship Manager Business Banking I
Relationship Manager Business Banking I-March 2024
San Jose
Mar 17, 2025
About Relationship Manager Business Banking I

  RELATIONSHIP MANAGER BUSINESS BANKING I

  WHAT IS THE OPPORTUNITY?

  Originates and manages Business Banking client relationships in an assigned business segment and/or geographic area. Actively engages in the sales process of the assigned Region to ensure the attainment of Regional and individual goals and objectives, while ensuring CNB credit quality and risk management guidelines are maintained. Presents a variety of product solutions to client needs. Provides responsive quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for portfolio growth. This may be accomplished through active calling efforts to new prospects or existing relationships, referrals from existing customers, centers of influence, line colleagues from Personal & Business Banking and other divisions. Must provide CNB's exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program. The role will strictly focus on business banking clients and prospects with annual revenues up to $5MM. To be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be registered/licensed with the "Nationwide Mortgage Licensing System and Registry" (NMLS); or must be able to be registered under the Safe Act.

  Personal and Business Banking Division

  As a member of City National's Personal & Business Banking group, you will have the opportunity to make a real difference through a signature client experience. Our branch network delivers proactive advice and high-level financial solutions with a Global Relationship Management™ model that most banks extend only to larger businesses and high-net-worth families. Our tailored solutions address the financial needs of individuals, organizations and small to mid-sized businesses with an array of products and services, from simple to complex.

  What you will do

  Identifies and develops profitable relationships with prospects and clients consistent with the objectives of the bank through extensive business development activity.

  Works closely with existing and new clients to understand their specific financial requirements and provide effective solutions, while maintaining the credit quality standards of the bank.

  Develops relationships and supports other CNB departments and colleagues to provided customers and prospects the appropriate banking solutions. This position will work closely with colleagues of Personal and Business Banking to further develop and expand existing relationships within an assigned territory.

  Proactively engage with all sales support partners in jointly presenting appropriate banking solutions to clients and prospects.

  Proactively present both business and consumer product solutions to all clients and prospects. Partner with branch colleagues for consumer product fulfillment.

  Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers.

  Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Develops a strong understanding of company, industry, business and needs to assist in client calling efforts. Sets objectives for each relationship in terms of cross sell opportunity and revenue contribution, etc.

  Calls on existing or prospective clients to discuss and promote all Bank products and services in order to establish a total client banking relationship. Discusses financing opportunities and general business conditions; may assist in forecasting clients’ credit needs and develops solutions to serve their financial needs. Brings in product specialists, as necessary, to help problem solve or structure transactions.

  Negotiates transactions; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements. Exercises sound credit and risk judgment in approving transactions. Recommends approval of credits meeting the banks credit standards. Ensures the quality of all business introduced to the Bank.

  Monitors portfolio for quality, risk and adherence to policy. Works with the appropriate staff departments to resolve issues.

  Maintains awareness of competitive products, practices, rates and changes in market conditions.

  Analyzes problem credits and meets with client to develop solutions to minimize loss exposure.

  Relationships in portfolio may require extensive operational expertise to manage workflow to match client needs, and is responsible for monitoring and mitigating any operational risk factors.

  Must-Have*

  Bachelor's Degree or equivalent experience

  Minimum 5 years of banking experience required.

  Minimum 3 years of commercial lending experience within the segment required.

  Minimum 1 year of credit experience required.

  Good standing under “The Secure and Fair Enforcement for Mortgage Licensing Act of 2008” (Safe Act) and be registered/licensed with the “Nationwide Mortgage Licensing System and Registry” (NMLS); or must be able to be registered under the Safe Act.

  Skills and Knowledge

  Compensation

  Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

  *To be considered for this position you must meet at least these basic qualifications

  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

  Benefits and Perks

  At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

  INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

  City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

  ABOUT CITY NATIONAL

  We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

  #CA-MD

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