JOB REQUIREMENTS: Regulatory Advisor - Vehicle LegalizationDESCRIPTION/RESPONSIBILITIES: Requisition #: 19031 Functional Area:Client Service; Administrative Support Employment Type: Full-Time WorkOptions: In Office at Location Specified Above #LI-Onsite Work Hours:Standard business hours This position will be on-site at our Neenah, WIoffice. Benefits and Perks at J. J. Keller * Competitive hourly pay *Monday - Friday Work Schedule * Flex-time and Work Flexibility *Annual Reviews + Merit Increases + Quarterly Bonus Program Paid Out WhenCompany Goals are Met! * Medical + Dental +Vision Insurance *AssociateGrowth/PromotionalOpportunities * Tuition Reimbursement,eligible yourFIRST DAY * 401(k) with Employer Match +Company-FundedAnnual Profit Sharing * 17 Days Paid Time Off (PTO) +8Paid Company Holidays + 1 Paid Floating Holiday Job Responsibilities *Serves as the primary point of contact for clients for VehicleLegalization services. Advises clients on regulatory requirements,advises on actions needed to improve compliance levels, resolves serviceissues, and provides regular updates on progress. * Activelycollaborates with Sales Associates to advise clients in their purchasedecisions and improve the client experience from point of sale throughservice delivery. * Facilitates the timely and successfulimplementation of services in accordance with clients\' objectives andcontracted projects. Assigns resources as necessary. Remains the primarypoint of contact with clients throughout the project. * Initiates andcompletes work orders to deliver a variety of vehicle services toclients, including but not limited to, completing state applications,completing a variety of renewals, submitting work to vendor and staterepresentatives, monitoring progress of Permits, etc. (IFTA, IRP, Title& Registration, Mileage Permits, etc.) * Completes system configurationand set-up and data migration services in accordance with client needs.* Provides clients with information and special resources to help withcomplex projects, including custom configurations, reports, etc. *Maintains an expert-level understanding of regulations, conductingindependent research required to stay current with IFTA, IRP, Title &Registration, and state vehicle-related regulations. Shares thisknowledge with clients, sales representatives and other internalpartners to further develop their vehicle knowledge. * Builds a networkof critical resources within the industry to effectively troubleshootissues at both the state and federal level. * Makes recommendations toProduct Management and sales teams on service improvements and newservice ideas based on feedback from clients and personal observations.J. J. Keller & Associates, Inc. isan Equal Opportunity Employer and doesnot discriminate against any employee or applicant for employmentbecause of race, color, sex, age, national origin, religion, sexualorientation, gender identity, status as a veteran, and basis ofdisability or any other federal, state or local protected class.***** OTHER EXPERIENCE AND QUALIFICATIONS: QualificationsEducation: * High school graduate or General Education Degree (GED). *Bachelor\'s Degree in Business or related field preferred. Experience:* 3+ years of experience working in the vehicle section of ManagedServices area; either in client service or service operations. * Strongworking knowledge of vehicle legalization services. OtherSkills/Qualifications: * Must be proficient in the use of a PC and MSOffice Suite. * Strong organizational skills. * Commitment toproviding outstanding client service. * Multi-tasking and the abilityto refocus upon demand. * Ability to work effectively with internalassociates and external clients. * Good communication skills - verbaland written. * Ability to work independently or within a teamenvironment * Willingness to participate in ackgroundcheck/fingerprinting requirements at state or local jurisdictions toobtain access as needed to fulfill services. Physical Requirements Workis performed primarily in a standard office environment. Work involvesoperation of personal computer equipment for extended periods of time.Occasional travel to customer sites may also be required, depending onassignment. ***** APPLICATION INSTRUCTIONS: Apply Online:https://ars2.equest.com/?response_id=00860b93a6485dbf070b61209742cf20Other: Applicants ONLY to apply via URL link provided!