Responsibilities / Duties
In this role you will be responsible for managing clinical projects to ensure the successful delivery of all lab services, including kits shipment, sample testing and sample management of a clinical study for the Asia regionAct as regional liaison between Labcorp Central Lab Services (CLS) Global Study Manager and various CLS departments involved in the clinical protocolClose collaboration with the Global Study Manager for all study related aspects that are pertaining to the Asia platforms and through all study stages, from set-up to closureReview the study Statement of Work, a document that specifies the scope of services CLS will perform for a clinical protocol and contains information approved by the sponsor and necessary to define the protocol specific database, to ensure regional feasibility and make appropriate recommendations to the Study Design LeadEnsure a detailed knowledge of the Statement of Work specifications and very good understanding of how they impact every lab services aspect of the clinical trialManage day-to-day regional study related activities, including responding and resolving challenges in logistics, lab tests resulting, monitoring and study supplies, keeping the Global Study Manager informed of any study developmentMonitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loopResponsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring PlanDemonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasksParticipate in functional meetings, learning forum and provide input, keeping processes up to dateSupport a culture of continuous improvement, quality and productivitySupport CLS Global Project Management strategy and deliver outstanding customer satisfaction and performance
Qualification:
Bachelor Degree in relevant fields.Relevant professional / internship experience in clinical research or pharmaceutical industry will be an advantageBusiness level of English and MandarinAbility to use computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook)Strong interpersonal skillsInfluence and negotiation skillsDemonstrated ability to plan and prioritize.Demonstrated communication and organizational skills.Demonstrated attention to detail.Proven ability to excel in a fast paced environmentProven teamworkProven experience and knowledge of processes and tools used in departmentDemonstrated ability to liaise with internal departmentsDemonstrated ability to facilitate meetingsDemonstrated participation in process improvement initiatives
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