Home
/
Comprehensive
/
Regional Banker/Teller
Regional Banker/Teller-March 2024
Northglenn
Mar 15, 2025
ABOUT PNC
For more than 160 years, we have been committed to supporting our customers, communities, employees and shareholders. At PNC, we are proud of our longstanding history of building strong communities th
10,000+ employees
Financial Services
VIEW COMPANY PROFILE >>
About Regional Banker/Teller

  Position Overview

  At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a full-time Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based at the Northglenn branch in Northglenn, CO, to support multiple branches in PNC's Denver North Retail Market. Spanish preferred.

  Job Description

  Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.

  Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.

  Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

  Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

  Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

  PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

  Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

  To learn more about this and other opportunities on our team Watch this video (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/OC_FINAL2022_Recruitment_RRT_OC.mp4) .

  Competencies

  Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.

  Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

  Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

  Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

  Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

  Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

  Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

  Retail Lending – Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

  Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

  Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

  Work Experience

  Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

  Education

  No Degree

  Additional Job Description

  Base Salary : $40,040 - $54,625

  Salaries may vary within the range based on geographic location, market data and on individual skills, experience, and education.

  Application Window: Generally, this opening is expected to be posted for 48 business hours from 1/18/2024 , although longer with business discretion.

  Benefits

  PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

  Disability Accommodations Statement:

  If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

  At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

  Equal Employment Opportunity (EEO):

  PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

  California Residents

  Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
PEPI Manager - IT M&A (Open to all US locations)
Description Alvarez & Marsal Private Equity Performance Improvement Manager, IT & Merger Integration Alvarez & Marsal is a leading independent global professional services firm, specializ
Elektroniker & Mechatroniker (w/m/d) für Instandhaltung an Schienenfahrzeugen
Job Family: Customer Services Req ID: 403349 Gemeinsam machen wir den Unterschied Siemens Mobility ist ein eigenständig geführtes Unternehmen der Siemens AG und seit über 160 Jahren ein führender Anb
Clinical Program Manager RN
Description Case Management is a collaborative practice including patients, caregivers, nurses, social workers, physicians, payers, support staff, other practitioners and the community. The Case Mana
A&P Mechanic
Role and Responsibilities SummaryCAE Doss Aviation is hiring a 2nd shift full-time A&P Mechanic I for ourInitial Flight Training (IFT) Program for the United States Air Force(USAF) located in Pue
ENGINEER
Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions
Banquet Food Server
Description The Renaissance Bloomington Minneapolis Hotel located in Bloomington, Minnesota is seeking a guest service focused Banquet Food Server to join their team of fun-spirited team members! Our
Bilingual Store Associate (Spanish)
Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates
RN Registered Nurse - DAY SHIFT - Medical/Surgical 5th Floor North
*$15,000 Sign-On Bonus! Eligible to those that qualify* Penn State Health - Penn State Health Lancaster Medical Center Location: US:PA:Lancaster Work Type: Full Time FTE: 0.90 Shift: Day Hours: 7:00a
Person In Charge
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, mo
Human Services Program Consultant
Employment Type: Permanent Staff (SHRA) Vacancy ID: P018570 Position Summary/Description: Early Psychosis Interventions in North Carolina ( EPI -NC) provides technical assistance and clinical trainin
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved