Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　Under general direction of the Workplace Manager, the Concierge Administrator, supports the Workplace Solutions (WPS) Department, associates/guests, and the Cencora businesses in each local office. The Concierge Coordinator performs various duties to include concierge and receptionist duties.

　　PRIMARY DUTIES AND RESPONSIBILITIES:

　　Respond to all incoming phone calls in accordance with outlined company procedures.Assist visitors with visitor arrival and departure process following all company health and safety procedures. Ensure visitors (customers, vendors, job applicants and other etc.) are properly displaying AB issued temporary identification.Provide room reservation guidance. Alert logistics coordinator to attend to conference room meeting issues.Receive and fulfill concierge requests.Perform administrative dutiesFollow lobby opening and closing procedures.Maintain visitor sign in/sign out technology and equipment.Coordinate with on-site security or badge administrator regarding card access issues.Communicate with day porters when service is needed.Update the reception SOP, including commonly used phone lists.Accept deliveries and route to recipient or designated location.Direct first-responders to appropriate location, respond to 911 calls and other emergency services.Assist associates with questions related to badging, directions, etc.Manage necessary office supplies and equipment supplies to include taking inventory and ordering supplies.Assist guests and visitors with printing from the guest printer.Open turnstiles to assist hosts with bringing guests into the building.Perform coordinator level job duties for logistics, mail room and workspace on an ad hoc basis when staffing shortages necessitate.Perform research projects including primary and secondary research on a variety of workplace related topics. Draft research content using MS Office suite products (MS PowerPoint, MS Word or MS Excel).Review and approve room reservations for Workplace Solutions managed rooms.Obtain Certificates of Insurance (COI) for Workplace Solutions building vendors, maintain a COI tracking log and provide to appropriate parties.Track department expenditures by cost type in MS Excel workbook and provide to the Workplace Manager, Senior Manager or Director for thier use in monitoring and forecasting expenditures.Perform accounts payable vendor set-up (obtain w9, agreement, completed set-up form and quote/invoice) for Workplace Solutions vendors.Manage and administer vehicle registration tracking document. Includes registering vehicles and removal of vehicles from the SharePoint site.Manage and administer reserved and restricted parking process. Reserved parking includes communicating with HR to determine associate eligibility. Maintain reserved and restricted parking lists.Maintain and promote positive and professional working relationships with associates, teammates and management.Comply with policies, procedures safety rules and regulations.

　　What your background should look like

　　Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of two years of experience and education.

　　MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

　　Must have customer focus and an outstanding customer service mindset.Must be able to multi-task and prioritize, tolerate stress, and work under pressure.Must be able to problem-solve with the customers' best interest in mind.Must have elevated written and verbal communication skills, be able to listen and be detail oriented.Must have strong interpersonal skills and ability to make customers feel welcome by utilizing a personable approach to service and maintaining a positive attitude.Must be able to handle emotional, confrontational people in a calm and professional manner and never lose composure.Knowledge of how to use a multi-line phone system.Working knowledge of Microsoft Office Suite, MS Teams and SharePoint is required.

　　WORK ENVIRONMENT:

　　The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the work environment is usually low. The environment is an office environment.

　　PHYSICAL AND MENTAL REQUIREMENTS:

　　The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to.

　　Sit and talk or hear for extended periods of time. Use hands and fingers to type, answer phones and forward calls. Reach items with hands and arms. Ability to lift 25 lbs. of materials. Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus. 50% or more time is spent looking directly at a computer. Associate is required to stand and walk. Ability to deal with stressful situations as they arise.

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: AmerisourceBergen Services Corporation

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned