Description

　　Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

　　Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

　　Summary:

　　Provides Diagnostic imaging of specific body part for the purpose of medical interpretation and/or treatment.Responsibilities:

　　Equipment Operation and Quality Control

　　Demonstrates working knowledge of the Components of Radiographic Unit

　　score

　　Demonstrates working knowledge of Automatic exposure control (AEC)

　　Demonstrates working knowledge of Fluoroscopic Unit (digital and Conventional)

　　Demonstrates working knowledge of Computed radiography (CR)

　　Demonstrates working knowledge of Direct digital radiography (DR)

　　Knowledge of Quality Control of Radiographic Equipment and Accessories

　　Radiation Protection

　　Demonstrates working knowledge of Minimizing Patient Exposure

　　Knowledge of Repeat Exposure Reduction

　　Demonstrates working knowledge of Personnel Protection

　　Demonstrates working knowledge of Basic Methods of Protection (Time, Distance, and Shielding)

　　Knowledge of Special Considerations (Portable (mobile) units and Fluoroscopy)

　　Follow all radiation standards set forth by state and Federal regulations

　　Image Production and Evaluation

　　Demonstrates working knowledge of Selection of Technical Factors

　　Knowledge of Image processing and Quality Assurance

　　Knowledge of Processing Digital / Electronic Images

　　Demonstrates working knowledge of Image Archiving

　　Knowledge of Picture archival and communication system (PACS)

　　Demonstrates working knowledge of Film Criteria for image Evaluation (Demonstration of Anatomical Structures, Identification Marker, Noise, Contrast, and Density)

　　Radiographic Procedures

　　Demonstrates working knowledge of Positioning (General and Fluoroscopic)

　　Knowledge of Anatomy (including physiology, basic pathology, and related medical terminology).

　　Demonstrates working knowledge of Technical factor (including adjustments for circumstances such as body habitus, trauma, pathology, breathing techniques, etc.).

　　Mobility

　　Able to assist a patient into and off the examining table

　　Able to transport patient into the examining room

　　Able to drive the x-ray in and out of the patient's room

　　Able to stand for a long period of time or stay in a room while assisting in a procedure, i.e., OR. Fluoroscopy

　　Patient Care and Education

　　Knowledge of Patient’s Rights

　　Knowledge of ARRT Standard of ethics

　　Interpersonal Communication

　　Knowledge of Infection Control

　　Demonstrates proper Physical Assistance and Transfer of Patients

　　Knowledge of Medical Emergencies

　　Demonstrates working knowledge of Contrast Media

　　Prepares rooms and materials as needed for Patients

　　Knowledge of Departmental Policy

　　Radiology IT systems

　　Demonstrates working knowledge of Misys CPR / Radiology Information System (RIS)

　　Demonstrates working knowledge of Picture Communication Archival System (PACS)

　　Demonstrates working knowledge of Microsoft Office Outlook (E-mail)

　　Quality of Work and Timeliness

　　Quality of work is professional, thorough and complete.

　　Meets deadlines and performs work in a timely manner.

　　Prioritizes work appropriately; plans ahead when necessary.

　　Consults and communicates with co-workers and other disciplines to provide appropriate service

　　Initiative and Accountability

　　Accepts responsibility and accountability for own actions. Takes on additional responsibilities as appropriate

　　Works independently within scope of position

　　Grasps new concepts over a normal training period

　　Able to handle stressful situations, responding appropriately

　　Receives constructive criticism and takes appropriate action to address and resolve issues.

　　Problem Solving and Critical Thinking

　　When faced with a job specific problem, readily offers/implements solutions.

　　Effectively identifies problems and potential issues, collecting appropriate information for problem identification.

　　Offers suggestions for more efficient work flow or work production.

　　Identifies potential problems and brings them to the appropriate person.

　　Accepts construction criticism

　　Communication

　　Consults with co-workers and other disciplines to provide appropriate care and services as required when performing job responsibilities.

　　Raises issues and concerns with appropriate manager to improve processes and resolve issues.

　　Uses active listening skills to understand the other person.

　　Teamwork

　　Develops and maintains positive relationships with other staff and caregivers.

　　Supports unit management decisions and Departmental/MCP initiatives. Accepts and supports change efforts.

　　Readily assists to meet the challenges of staff coverage within the department.

　　Demonstrates and maintains a positive approach.

　　Provides constructive input in appropriate settings

　　Works at maintaining a good rapport and good relationships with other departments

　　Enhancing Knowledge and Skills

　　Attends/actively participates in required department staff meetings and in-service.

　　Completes PHCS and unit-specific required education, competencies, certifications

　　Participates in unit-based department, and/or PHCS activities, committees, etc

　　Friendly, Caring Service

　　During verbal interaction with customer:

　　Smiles and establishes eye contact

　　Calls individual by preferred name

　　Introduces self and states purpose

　　At closure, states “Is there anything I can do?” and end with a positive message.

　　During telephone interaction:

　　Answers by the following department policy, i.e. first ring, second ring, etc.

　　Identifies department, states name, and asks “How may I help you?”

　　Responds to requests promptly

　　Makes an effort to get to know the customer as a person, so the customer feels seen and heard.

　　Listens intently through use of words and nods.

　　Service Recovery/Problem Resolution

　　Anticipates the wants and needs of the customer:

　　Asks, “How can I help?” and “Is there anything else I can do?”

　　Explains anticipated delays to the customer, communicating frequently during any waiting time.

　　Acknowledges customer concerns:

　　Works to resolve complaints without making excuses or blaming others or another department.

　　Thanks the patient or family member for bringing the concern or issue to our attention.

　　Takes ownership of the situation, even if the task at hand is not specifically within the employee’s job description.

　　Listens empathetically to the problems without interruptions.

　　Avoids a defensive response; does not argue.

　　Utilizes the blameless apology terminology, “I regret that we did not meet your expectations.”

　　Apologizes for not meeting the customers expectations:

　　Confidentiality

　　Knocks on patient’s/customer’s door or announces self before entering the customer’s workspace.

　　Includes patient/customer or customer in the conversation when appropriate; avoids discussion of personal issues.

　　Discusses health related or confidential matters in private areas.

　　Closes the curtains in the patient/customer’s room during procedure and when appropriate

　　Asks how the patient/customer/customer wishes to be addressed

　　Respects at all times the confidentiality of patient/customer/employee/visitor/volunteer/business information and uses discretion when discussing these matters.

　　Logs off or shuts down computers and applications when finished.

　　Places patient information such as medical records, charts and other documentation away from patients, visitors or unauthorized staff.

　　Disposes of patient information in an appropriate manner.

　　Locks patient information in file cabinets, drawers, or rooms when not in use.

　　Uses patient and other confidential information in an appropriate manner.

　　Appearance

　　Consistently maintains a neat and clean appearance by:

　　Selecting dress style reflective of the job

　　Adhering to uniform guidelines established for the job; and

　　Maintaining as noise-free, food-free, clutter-free and waste-free worksite as possible

　　Wears PHCS I.D. badge at all times.

　　Policies

　　Performance complies with accreditation, regulatory and department standards.

　　Creates a culture of safety by performing all assigned duties in accordance with PHCS safety policies and procedures.

　　Unscheduled absence and tardiness is in compliance with the established standard.

　　File free of disciplinary action.

　　PHCS Required Competencies

　　Has completed required annual competencies.

　　Has completed age-specific competencies, if applicable to job

　　Assist with the education and training of radiography students

　　Credentials:

　　Amer Registry Radiologic Tech (Required)

　　Radiologic Technologist (Required)

　　Basic Cardiac Life Support (Required)

　　BLS with in six months of hire date or prior to working independently.

　　Education or Equivalent Experience:

　　Other (Required)

　　Graduate of an Allied Health Program One year hospital experience preferred.

　　We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

　　Live Your Life's Work

　　We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

　　REQNUMBER: UPHS-INFOR-204846