What You'll Do
• Support assigned closer as needed to prepare file for closing
• Update daily spreadsheet/logs/reports, ensuring they are current and accurate
• Prepare and send opening letters and "thank you" acknowledgements to all parties
• Manage title commitment requests and updates to the proposed insureds in the timeframe and distribute to all parties
• Order and update payoff/assumption statements as requested
• Prepare receipts for all funds received from customers and/or lenders
• Order wire transfers and provide wiring instruction
• Clear title requirements
• Prepare preliminary closing disclosure, settlement statements, correspondence
• Prepare loan packages for return to lender
• Prepare simple cash and seller carryback pre-audits
• Assist branch manager with administrative tasks as requested
• Open refinance orders
• Receive builder report, order survey, contact the lender, obtain hazard insurance, enter basic order information on automated system, obtain HOA information, schedule and coordinate times for closings as well as proper tracking of closed and funded
• Prepare copies for disbursement and closing transmittals
• Assist Closer/Escrow Officer with final policy disbursement, as directed
• Monitor termite inspection requests and other required inspection information
• On a limited basis, answer Customers' questions and/or telephone calls concerning the administrative process of the parties' transactions; and answer real estate agents' questions and/or telephone calls concerning the status of their pending files
• Cancel files according to office procedure
• Assist with pre-closing files: Assure that all information is accurate and matches the original Purchase Contract, e.g. zip codes, property address, spelling of names, marital status of buyers, reading Surveys for encroachments, if any, etc
• Prepare and ship closing packages: Assure that each package is complete and properly signed by all parties
• Prepare documents for recording in different Counties: Assure that documents sent for recording fulfill not only the Recording Regulations, but also the Lenders' requirements
• Prepare both Loan and Owners' Policies and distribute them to the buyer and lender
• Prepare endorsements to Policy, when applicable
• Assist Branch Manager with administrative tasks
• Customer Service - Take calls from lenders, buyers, attorneys, realtors, insurance companies and others are handled on a daily basis
• You are willing to perform other duties as assigned
• Works on problems of moderately complex scope where action requires a review of a variety of factors
• Researches and obtains information for a wide range of complex data
• Exercises judgment within defined procedures and practices to determine appropriate action
• Follows department processes and procedures and may make recommendation to these processes
• Uses expertise of more experienced level team members and leverages additional resources to confirm solutions
• Able to maintain professionalism and a positive service attitude at all times
• Perform other duties as assigned
Sound Like You?
You might be just who we're looking for if you have
• Associate's degree (A.A.) or equivalent from two (2) year college or technical school; or six (6) months to one (1) year related experience and/or training; or equivalent combination of education and experience
• Three (3)+ years' experience in an escrow related job
• Preferable to be a notary public in state located
• Must be of high integrity, technical competence and high moral character
• Strong communications skills - written, verbal, and listening
• Highly proficient level of computer skills in title production and closing software (e.g. SoftPro, Ramquest, ResWare) including spreadsheet, word processing, and PowerPoint
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Report to Division/Corporate Office/Community daily and adhere to scheduleAbility to access, input, and retrieve information from a computer and/or electronic deviceAbility to have face to face conversations with customers, co-workers and higher level managerAbility to sit or stand for long periods of time and move around work environment as neededAbility to operate a motor vehicle if applicableComply with company policies and procedure
Physical Demands:
Must be able to able to remain in a stationary position up to 50% of the timeThe ability to occasionally lift and/or move up to 10 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.