Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　World Courier:

　　Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation "Cencora", previusly known as AmerisourceBergen.

　　For more information visit www.worldcourier.com

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　　The role:

　　We are hiring the perfect candidates to join our busy and fast-growing Quotation team base in Coslada, Madrid to create quotations for Customers across the WEMEA region offering knowledgeable support to customers on logistical options and related prices.

　　We are looking for :

　　Position 1: A French, English speaker.

　　Position 2: A Dutch, French and English speaker.

　　What you'll be doing:

　　Build and send to client the commercial offer (Quotation) in response to clients' requests that have been assigned to him/her.Handle all communication with the client with the aim of the correct understanding all of the specifications and requirements, matching those requirements against logistical options.Build the correct price in line with world courier contract / Tariff pricing and ensuring all customer discounts are adhered to.Maintain a thorough and complete understanding of World Courier service options and packaging alternatives.Communicate efficiently with all customers.Understands the request of the client and alert the direct manager if any custom requests can be supported vs. the standard products.Work with Local CS teams to understand any specific requests that may impact pricing so they can be quoted in advance.Learn and use the available Quote tools.Makes improvement suggestions to systems and processes.Is responsible of meeting the objectives assigned.Collaborate with all colleagues to maintain achieve a shared aim of supporting the customers as best as possible.Monitor and organise own workload to ensure correct prioritization of quotes.Work with Indoor Sales team to support new business customers with an efficient quotation processFulfil other tasks and responsibilities assigned by the direct manager. Maintain sufficient Operation/use of World Courier I.T. systems; TMS, OptiView, OpStar, OMNI, Quote tool (regional and global),Learning portal, and The Hub.Build and maintain relationships with World Courier offices, clients, agents, airlines, handling agents and suppliers to support the quote process through efficient Internal Communications with the World Courier Network.Strict adherence to numerous internal procedures both department specific and Company specific, the later being defined by SOPs and Ops memos.

　　The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

　　What your background should look like

　　What you'll have:

　　Essential to have good communication skills, both verbally and written in English and French. French, English and Dutch. Dutch and French. Dutch and English. Identify development needs and mentor team membersAble to follow procedures and instructionsAble to provide relevant information on requestAbility to form part of a team and work independently and alone.Strong team player - able to work constructively with colleagues inside and outside of the department to ensure the best possible service is always provided to the client.Self-motivated and uses own initiative.Remains calm under pressure.Flexible attitude - for working shifts and last-minute coverage.High attention to detailAble to prioritize workload.Friendly, polite, dependable, reliable, and trustworthyMust set a good example to others.

　　What's in it for you:

　　Salary: €24,00 - Increasing twice during the year until you reach €26,000 per annum.Annual Bonus Plan: 5%

　　Excellent Employee Benefits:

　　25 days holiday allowance plus bank holidays.Private Healthcare Insurance .True Blue reward Scheme.Annual performance-based pay review.Annual Staff events.Career Progression Opportunities.A unique opportunity to work for a Global purpose led organisation.

　　WORK ENVIRONMENT

　　The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: World Courier de Espana, S.A.

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned