Process Approach and comprehension of customer requirements
• Mature individual with ability to work & communicate with people across production floor
• Ability to think analytically
• Good interpersonal skills
• Internal and External Stakeholder Management skills
• Good product knowledge supported with excellent communications & presentation skills
• Strong understanding of MS Office tools (Word, Powerpoint, Excel)
• Ability to coach and mentor agents
• Complex problem solving and critical thinking
Qualifications:
Graduate
• Strong understanding of MS Office tools (Word, Powerpoint, Excel)
Exp into Quality Team Lead