Customer complaint1)Handling customers’ complaints and taking actions for improvement.

　　2)Collect customer feedback and deal with quality problem, organize analysis and provide 8D report

　　3)Cooperate with customer service to complete quality claim

　　Customer satisfactionKeeping deep and positive communication with customers

　　Process quality control1)Actively developing of quality mindset internally, leading by example and coaching to improve colleagues, implementing the quality system, solving product processing problem timely, ensuring product quality, meeting and exceeding customer requirement.

　　2)Follow up implementation, realization and effectiveness of the defined measures

　　3)Non-conforming products Analysis

　　4)Support for internal process problem solving

　　control plan preparationResponsible for submitting customer PPAP data as required, and responsible for control plan preparation

　　Advanced QualityFollow the PLC(Product life cycle) process , recognize potential quality risk and push team to work out the preventive actions

　　Monitoring and ReportingEnsure quality performance (KPI) monitoring and reporting (e.g. regarding scrap, waste, customer complaints, etc.) in cooperation with plant controlling and production

　　Bachelor degree or above

　　At least 2 years in Automobile industry

　　Strongly ability of analytical and systematic thinking and acting

　　Techniques for problem solving, such as the 5whys, A3, PDCA

　　Responsible for internal non-conforming products control, analysis root cause of internal scrap

　　Responsible for customer quality, use 8D logic to deal with customer complaint

　　Follow up implementation, realization and effectiveness of the defined measures Both spoken and written English

　　您愿意与我们共同驾驭未来吗？即刻填写在线申请吧！