Job Description Summary

　　As a member of the Nuclear Services Quality team, you will be a fundamental contributor to improve the customer experience, the cost of poor quality and drive operational improvements. This role will require you to drive quality improvements for the Nuclear Services business in Canada using Quality Improvement and Continuous Improvement methodologies.

　　Job Description

　　Your Role:

　　The role is responsible for the leading the Quality function in Canada for the Nuclear Services segment and driving continuous improvement across Safety/Quality/Delivery/Cost four our customers and the business.

　　Owner of all Quality matters, working as a voice of the Nuclear Services segment, shaping and driving improvements for our Canadian customers.Create and drive operating rhythms around customer facing metrics (e.g. Customer Experience, NCRs, COPQ) including trend analysis and improvement plans for Field Services, Repairs, Parts, and Engineering Services for the Segment.People leader for a team of quality managers; assigning to projects, ensuring development of the team, and applying operation rigor to ensure all customer requirements fulfilled.Provide operation support in terms of any customer meetings, suppliers, factories, and project teams to ensure we maintain the required levels of quality.Driving resolution of quality issues, fronting to customers and suppliers where required and utilizing internal organization to support resolution and prevention.Ensuring all field related preparation and execution activities are compliant with customer quality requirements, implementing and applying lessons learned proactively between outages.In conjunction with the Operations team, serve as a change agent in institutionalizing Lean methodologies to drive simplification and customer responsiveness.Support the development of a Communication and Learning Plan to seek, share, and implement best practices to drive a learning organization.Apply Quality Assurance, Quality Control, and Lean methodologies to improve process capability and eliminate defects.Lead and facilitate cross-functional project teams to drive standardization and simplification wing to-wing process. This includes providing change leadership (Change Acceleration Process) methods and tools across assigned critical business initiatives. Communicate teams' progress to Business LeadersServe as a key team member within the Nuclear Quality & Lean organization supporting and shaping the overall region strategy and leading cross functional initiatives.Create strong working relationships within Nuclear Segment, and across the global teams. Own and drive actions with these teams that support the tactical and strategic improvement plans for Canada.In addition to ISO 9001, ensure Nuclear Services compliance with CSA N286 and N299 where applicable.

　　Basic Qualifications:

　　Bachelor's degree in engineering, business, or related discipline from an accredited college or university4+ years of experience in a quality function within the power industry2+ years of experience leading a quality function.2+ years implementing Quality Control Programs meeting Canada N299 and N286 standards.Ability to travel 30% annually both domestically and internationally.Ability to gain unescorted access to a nuclear power facility in Canada.

　　Desired Qualifications:

　　Understanding of Quality Management Systems, Technical Regulations and StandardsServices experience in Steam and Nuclear and solid technical knowledge.Knowledge of the Steam Power Generation market & Nuclear Steam environments.Ability to represent the company towards customers, partners and other stakeholders.Ability to interface effectively with all levels of the organization as well as organizations outside of Service team and understand the internal and external ecosystems.Engages the staff to contribute/lead as one team.Creates a climate in which people are motivated and engaged to help the organization achieve its objectives.Ability to lead, influence, motivate and coach diverse teams to achieve a unified goal.Strong business and quality acumen, demonstrates and drives accountability.Strong, proven previous leadership capabilities at both Quality and Operations with strong oral and written communication skills.Ability to recruit, retain, and develop a team of quality professionals.Strong customer service mindset, ability to connect strong operating performance to customer fulfillment and overall business performance.Holds self and others accountable for the demonstration of the identified culture promise.Is able and eager to see beyond the current state to imagine and continually fine-tune a future that will ensure the long-term viability of the business.Creates an environment in which everyone feels motivated and empowered to personally contribute.Strong oral and written communication skills; listening skills.

　　Please Note: If being hired to Canada location, you must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation: The drug screen requirement in the background check process is not required if the role is based in Canada.

　　Additional Information

　　Relocation Assistance Provided: Yes

　　#LI-Remote - This is a remote position