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Quality Assurance Manager
Quality Assurance Manager-March 2024
York
Mar 1, 2025
About Quality Assurance Manager

  Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people.

  We are a company built on elevating expectations. It’s what sets us apart from others in the baking industry. And our people are our finest ingredient.

  We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work —a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we’re always looking to expand our team.

  We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors.

  Like our products, our benefits package offers quality that makes a difference.

  Coverage options may include:

  Medical, dental, life, disability, vision, and supplemental insurance

  Company paid holidays

  Paid Time Off (PTO) plans

  Performance bonus potential

  401k plan with company match

  Expectations Deliciously Exceeded.

  Job Purpose

  Provide quality assurance, food safety, employee safety, and regulatory leadership to the facility by ensuring quality systems are communicated, implemented, and sustained. Ensure products, systems, and programs are consistent and meet both internal and external requirements.

  Essential Functions

  Oversee food safety program, quality standards, and legality of products manufactured in the facility

  Maintain the facility GFSI audit standard

  Ensure compliance with quality policies, procedures, cGMPs, and product specifications

  Preserve the integrity of the GFSI and facility quality systems through enforcement of the policies and procedures outlined in the quality/food safety manual

  Oversee Food Safety and HACCP teams, ensuring changes are reviewed in the facility as introduced and potential risks identified

  Monitor quality metrics and key performance indicators and recommend changes to meet standards

  Maintain and update the recall program, acting as the recall team leader

  Facilitate customer complaint process and plant deviation investigations, as well as implement corrective actions for continuous improvement

  Maintain supplier records ensuring compliance with regulations and guidelines

  Manage the facility’s internal auditing program and verification and validation activities to ensure finished product meets established company quality and food safety standards

  Oversee the non-conforming product program for the facility, as well as implement corrective actions for continuous improvement

  Participate in new product development and commercialization process, reviewing all quality and food safety changes as they occur

  Oversee the development, implementation, and maintenance of the environmental, health, and safety (EHS) programs in the facility, e.g., safety manual, safety committee, safety auditing, etc.

  Preserve the integrity of the EHS system through enforcement of the policies and procedures outlined in the safety manual; re-evaluate programs and procedures comprising the safety manual whenever process or facility changes are made

  Evaluate and participate in employee accident investigations to ensure thorough root cause analysis is conducted; implement and ensure corrective actions are completed

  Review facility accident statistics, monitor trends, and provide recommendations on prevention strategies

  Provide guidance to the plant team on OSHA regulations

  Schedule, conduct, and oversee internal and external audits of the Quality, Food Safety, and EHS systems in the facility including all local, state, and federal regulatory agencies

  Maintain kosher program and other certifications (RSPO, Organic, Non-GMO) as required

  Ensure employees are trained adequately on food safety, GFSI, quality assurance concepts, regulatory requirements, and employee safety

  Prepare and manage departmental budgets

  Interview, select, and train quality and supervisory employees

  Directly manage QA Supervisor, Sanitation/Safety Supervisor, and QA administration (others as necessary)

  Keep apprised of industry best practices and developments in federal, state, and local regulations that impact facility quality, food safety, and EHS systems

  Perform other job-related duties as assigned

  Qualifications (Education/Experience)

  Bachelor’s degree in Food Science or related degree preferred

  HACCP, PCQI, and OSHA certification preferred

  Minimum 5 years of progressive and demonstrated quality assurance and food safety management leadership experience in the food industry or manufacturing industry

  Proficient knowledge in food safety programs and systems: GFSI (BRC or SQF preferred), internal auditing, cGMPs, HACCP, FSMA, Sanitation

  Experience leading regulatory inspections

  Proven fiscal responsibility (financial planning, budgeting, financial analysis, variance reporting, etc.)

  Strong computer skills including experience with ERP systems and Microsoft Office

  Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching

  Strong verbal and written communication skills

  Ability to think critically and solve complex problems

  Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment

  Expectations (Exhibit and Promote Company's Core Values)

  People: We engage, empower, and appreciate our people- they are our finest ingredient

  Safety: We invest in systems, policies, and training that ensure safety

  Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes

  Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company

  Communication: We inform and listen to our team members, customers, suppliers, and investors

  Results: We prioritize activities that drive profitable growth, and we celebrate our achievements

  An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities.

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