Are you a critical-thinking, detail-oriented, self-starting professional who is ready to be part of a busy, dynamic, and forward-thinking team that thrives on collaboration, teamwork, and innovation?
The Public Sector Partner Programs team at HP is looking for an individual who is passionate about helping our Channel Partners and HP sales teams to drive sales excellence and empowering our partners to sell HP products in the US and Canada public sector marketplace.
About Us: The Public Sector Partner Programs team plays a pivotal role in the development and management of sales enablement initiatives (Channel Partner Programs) tailored for the Public Sector vertical market to help our Partners sell HP products and grow their HP business. As the driving force behind empowering, educating, and engaging our partners, we are committed to not just meeting but exceeding expectations in the demanding landscape of technology.
Remote Work Culture: We are a team that conquers challenges from the comfort of our own spaces. The Public Sector Programs team operates 100% remotely, embodying a tight-knit and dynamic team that gets things done. We thrive on the power of strong communication and collaboration, and distance is no obstacle when it comes to achieving our goals.
Cross-Functional Collaboration: Our team thrives and succeeds in collaboration. We work seamlessly across various departments within HP, including Sales, Legal, Contracts, Special Pricing, and more. As a member of our team, you will have the opportunity to engage with diverse functions, contributing to a holistic and enriching work experience.
Work Hard, Play Hard: Yes, the work is demanding, and we give it our all, but our environment is characterized by positivity, engagement, and support. Whether you're interacting with peers on your team or management, you will be in an upbeat and collaborative atmosphere. We not only work hard but also ensure that we have a good time doing it.
If you're ready to embark on a journey where your skills meet innovation and your efforts drive success, consider joining the Public Sector Partner Programs team at HP. Your next career adventure awaits!
What You'll Do
As the Public Sector Program Administrator , you will be central to our success, executing assigned tasks and responsibilities that drive the execution of our Partner Programs. The role will be evenly split between Contract Management and Special Pricing. Your responsibilities will include:
Contract management: Managing Partner participation in the assigned Contracts, including Partner on-boarding and off-boarding from the Contracts, document creation, management, and processing ensuring all necessary contractual components are in place, Partner communications, and maintaining all aspects of the Partner’s authorization for Contracts.
Partner compliance: Managing Partners’ compliance to the Contracts and program in areas of reporting and pricing, including tracking and communications when out of compliance.
Partner reporting: Collecting, analyzing, and processing Partner Contract reporting sales data both timely and accurately and performing reporting audits.
Partner training: Create and facilitate contract and reporting training.
Contract and Partner support: replying to all questions and support needs about the Contract (both internally and from Partners), managing and responding to all incoming emails and phone calls with a service level agreement (SLA) of 24 hours.
Special pricing: Managing special pricing for contracts by creating and managing price discounting tools (Big Deals) for contracts, working with internal stakeholders to ensure correct pricing is in place, researching and resolving pricing issues, and supporting all pricing queries.
Attend and participate in team and extended team meetings.
Participation in additional projects related to the business as required.
Act as backup to other Public Sector Program team members as needed.
What You Bring:
Education and Experience:
First-level college diploma or university degree, or equivalent experience desired.
4 - 5 years of experience in a business-related function.
Tech sector industry experience is desired.
Public Sector knowledge is an asset.
Channel knowledge is a very strong plus.
Knowledge and Skills:
Strong critical thinking and collaboration skills required .
Excellent communication skills critical (e.g., written, verbal, presentation). Mastery in English is required.
Highly developed knowledge and skillset with Microsoft Excel (Pivot tables, VLookups, formulas, etc.) required .
Organized
CRM knowledge is an asset.
Ability to manage multiple projects simultaneously and ensure completion.
Self-starter who works well proactively, and independently and thrives while working collaboratively with a remote team.
Highly responsible and accountable.
If you are ready to make an impact in a supportive and engaging environment, we want to hear from you. Apply now to be part of our dynamic team.
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About HP
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Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).