We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Project Manager with the resources to solve critical problems for the future of our business, which is why we need you.
Role Summary:
Manage successful delivery of business critical projects within the company (e.g. product launches, operational improvements, Regulatory/Compliance, System migration)
Contribute to improvement and strengthening of project governance and service quality to the business
Contribute to Manulife’s digital transformation through CX/DX related initiatives
Job Descriptions:
Lead cross-functional project teams to deliver business critical projects
Drive decisions regarding project priorities/business requirements to manage project scope, budget, resources and delivery risks
Ensure quality of deliverables and compliance with internal procedures and policies
Build & maintain working relationships with IT and business stakeholders for project control
Contribute to improving the overall service level of the PPO(Portfolio & Project Office) to the business
Manage project schedule and create deliverables in a timely manner
Requirements:
Experiences (must have):
5 or more years in the insurance industry (Life preferred)
3 or more years experience managing business critical projects end to end (experience across PMLC and SDLC)
Past experience specifically managing large scale programs or projects
Past experience specifically managing CX improvement, other strategic projects and core operation business in life insurance company preferred
Skills & Competencies (must have):
Thorough understanding of insurance products and insurance operations
Possesses excellent leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff
Strong planning and organization skills with the ability to adapt to changes + ability to manage budgets and resource capacity
Excellent communication skills (verbal, written, presentation)
Team player, self-motivated, confident and results-driven
Proficient in project management tools, templates and project life cycle
Past experience managing some migration projects of system platform in life insurance company preferred
Bilingual in English (Fluent/Business-level) and Japanese (Native/Fluent)
Other Qualifications (public certifications, etc.):
Insurance related certification (FLMI, SEIHO KOZA) preferred
Project Management certification preferred (PMP, Prince2)
Understanding of Agile & DevOps practices as applied to project management
Over time:
10-30 hours/month.
Salary:
Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.
Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.
Working Hours:
Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available)
Benefits:
Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).
Holidays/Vacations:
Saturdays and Sundays
National Holidays
Year-end and new year holidays (December 30, December 31, January 2 and January 3)
Annual Paid Holiday
For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)
Location:
Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.
Learn more about opportunities with us at jobs.manulife.com
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .