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Program Manager, NA Communities, Transportation Partner Experience
Program Manager, NA Communities, Transportation Partner Experience-January 2024
Seattle
Jan 20, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Program Manager, NA Communities, Transportation Partner Experience

  Description

  The Transportation Partner Experience (TPX) Communities team is seeking a program manager to own key processes and deliverables execution for our two North America communities that support Delivery Service Partners and Amazon Freight Partners.

  Our mission is simple: drive engagement, advocacy and business success among the critical functions in Amazon’s supply chain and logistics networks. We do this by building digital communities that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who partner with Amazon to improve delivery flexibility, speed and reliability for our customers. We measure our success through the positive impact we deliver for community members’ businesses, but also in the relationships we enable community members to build with each other and Amazon.

  Key job responsibilities

  As a program manager, you will be responsible for several key items that ensure the community's success. This includes (1) community and user access management, (2) overall team project management including editorial calendar management and metrics, and (3) mechanism and stakeholder management to name a few. This role has regular visibility to Sr. Manager and Director level leadership stakeholders.

  If you’re looking to build community through new strategies and processes, we’re your perfect match. Come help us learn, invent, and grow!

  We are open to hiring candidates to work out of one of the following locations:

  Nashville, TN, USA | Seattle, WA, USA

  Basic Qualifications

  2+ years of program or project management experience

  Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

  Experience working cross functionally

  Preferred Qualifications

  Experience in requirement gathering and ability to write clear and detailed requirement document

  Experience building processes, project management, and scheduling

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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