Description

　　Are you interested in leading business growth among Retail Scaling? Come join Japan Consumer Innovation (JCI) and show your talent to help improve our vendor experiences!

　　We are looking for an experienced, talented, enthusiastic and highly motivated Program Manager to join our team. This role is both strategic and operational, requires one who can work closely with stakeholders (Native level Japanese and business level English are required) and manage to lead the development of quality training content and project planning and execution based on marketing and customer experience strategies to expand the vendor's business.

　　The scope of work will vary widely, but you will be responsible for analyzing client behavior from vendor program survey and planning projects to improve their sales experience, while collaborating and working with multiple related departments within and outside of the company, from the definition of requirements to the actual operation phase. This position suits for program manager who is capable of thinking logically, can quickly perform accurate analysis and verifies against market trends and sales data based on his/her own hypothesis.

　　Key job responsibilities

　　Plan new engagement methods based on analysis of vendor behavior, make hypothesis from data. For example, you will conduct a program survey of Amazon's business partners and analyze the results to discover new insights, such as opportunities to further expand business with Amazon and to determine how the program can be further improved. Depending on the project, you may also conduct simple testing to obtain data that can be used to define subsequent system development requirements.

　　Develop training content for our business partners. You do not develop generic content, but rather customize content in collaboration with internal stakeholders to ensure that the content is optimal for all of our business partners in all industries who do business with Amazon. KPIs will be set and measured to determine whether the content actually leads to increased in sales.

　　Expanding launched program. You will divide our customers into segments and consider communication methods appropriate per each, focusing on mass mailings to send out messages. You will plan and implement projects from marketing engagement perspective that will encourage more business partners to use the program for the first time or on an ongoing basis.

　　About the team

　　Japan Consumer Innovationの詳細はこちら

　　Learn more about Japan Consumer Innovation

　　Japan Consumer Innovationの社員インタビューはこちら (https://www.amazon.co.jp/b?ie=UTF8&node=21174376051)

　　Employee Interview for Japan Consumer Innovation

　　We are open to hiring candidates to work out of one of the following locations:

　　Tokyo, 13, JPN

　　Basic Qualifications

　　3+ years of program or project management experience

　　3+ years of working cross functionally with tech and non-tech teams experience

　　3+ years of defining and implementing process improvement initiatives using data and metrics experience

　　Bachelor's degree

　　Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

　　Experience defining program requirements and using data and metrics to determine improvements

　　Preferred Qualifications

　　3+ years of driving end to end delivery, and communicating results to senior leadership experience

　　3+ years of driving process improvements experience

　　Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

　　Experience building processes, project management, and schedules

　　Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

　　https://www.amazon.jobs/en/landing_pages/passivesmoking

　　就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

　　https://www.amazon.jobs/jp/landing_pages/passivesmoking

　　The salary information can be provided individually prior to the 1st interview

　　賃金に関する条件は、１次面接の前に個別にご案内することができます