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Program Manager, Export Ops, Global Mile Export
Program Manager, Export Ops, Global Mile Export-March 2024
Tokyo
Mar 16, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Program Manager, Export Ops, Global Mile Export

  Description

  Amazon Japan is seeking qualified candidates to join our Global Logistics team. Global Mile at Amazon reaches customers around the globe on all seven continents, and are in need of individuals who want to help ensure a fast-cost-effective solution to delivering packages to every far reach of the world. Do you obsess over how to improve processes to deliver a superior customer experience? Do the words “that can’t be done”, drive you to find a solution for how “that can be done”? Do you desire a career that will focus on how to globalize the B2C delivery service and set the new standard for the balance of the industry to envy? Do you thrive off of detailed data analysis to develop optimized processes and drive continuous improvement of those processes? If these characteristics describe you, then come join the Global Mile Cross Border Exports team and help make the world smaller…one package at a time.

  The Global Mile team is looking for a candidate for the role of Export Programs Manager located in Tokyo, Japan. This role understands Amazons’ Fulfillment Network, partner with program managers and operations specialists to drive improvement in customer experience, capacity, capability, cost, speed, and efficiency in B2C export from APAC region (Japan, Singapore, Australia).

  They will develop a process path to enable a cost-effective fast delivery service to our customers across the Globe from APAC origin countries (Japan, Singapore Australia) clearing Customs and delivering through the last mile. The candidate will thrive off waking up daily and determining how well we performed to our goals, and how we satisfied our customers today.

  Knowledge of APAC regional global mile Freight forwards, customs and last mile is a key strength for the ideal candidate. A successful candidate will be able to show proven results in developing action plans as well as improvements implemented because of those plans.

  Additionally, a candidate will be able to display strength influencing cross functional teams to act on the data, as well as developing action items to improve results over the short and long term.

  We are open to hiring candidates to work out of one of the following locations:

  Tokyo, 13, JPN

  Basic Qualifications

  2+ years of program or project management experience

  Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

  Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

  Knowledge for supply chain and logistics

  Preferred Qualifications

  Knowledge of Lean principles and DMAIC methodology

  Experience in MS Access and SQL

  Experience in requirement gathering and ability to write clear and detailed requirement document

  Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

  https://www.amazon.jobs/en/landing_pages/passivesmoking

  就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

  https://www.amazon.jobs/jp/landing_pages/passivesmoking

  The salary information can be provided individually prior to the 1st interview

  賃金に関する条件は、1次面接の前に個別にご案内することができます

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