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Program Manager (DCSS Communities), DCSS EMEA
Program Manager (DCSS Communities), DCSS EMEA-March 2024
London
Mar 17, 2025
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About Program Manager (DCSS Communities), DCSS EMEA

  Description

  Our team is looking for a Program manager to work with various stakeholder groups to procure data center capacity, support long term scaling strategies for AWS’s infrastructure regions, and manage a portfolio of critical infrastructure agreements. As the Program Manager, you will research, manage and facilitate all areas of transaction deal flow related to data center procurement projects in the region across all commercial deals.

  Our Program managers are:

  • Strategically oriented individuals with strong program or project management

  • Strong written and verbal communication skills

  • Have experience in process improvement and optimization

  • Working within an ambiguous environment

  • Possess a strong sense of ownership,

  • Data driven with a passion for continuous improvement.

  • Directly connecting with senior leaders and stakeholder

  • Able to collaborate with large groups of stakeholder across multiple programs or deals.

  • Have the ability to drive compliance within the organization

  Our Program Managers lead teams of internal and external stakeholders through all stages of the Data Center commercial lifecycle as designed in our Supply Qualification process from initial site due diligence through Construction and into Operation. The core role of the program manager is to support delivering capacity for our customers through developing stakeholder programs, process development and working closely with various

  identify risks and resolve issues to ensure those agreements are executed on time.

  Key job responsibilities

  Program management, Process development and optimization:

  • Lead stakeholder engagement management across the organization through continuous process review and optimization

  • Leads program management and process mapping efforts and identifies and prioritizes opportunities for improvement

  • Evaluates prioritizes, recommends and leads improvement opportunities and changes to existing processes

  • Supports implementation activities and interacts with DCSS teams to accomplish process improvement objectives to achieve sustainable results

  • Meets with stakeholders to define business requirements and goals, designs and documents workflow, manages user expectations, and works collaboratively across the enterprise

  • Provides problem-solving expertise to effectively work teams to deep dive and resolve ineffective processes.

  • Tracks and controls progress, schedules to achieve completion of projects within time projections

  • Working with the region strategy manager on any process development, improvements or automation efforts.

  • Preparing proposals and presenting recommendations to stakeholders.

  • Overseeing all aspects related to the implementation stages of business process improvement initiatives.

  • Analyzing and monitoring implemented changes to business processes and making adjustments as needed.

  • Guiding and supervising personnel who were assigned specific tasks.

  • Performing ongoing analyses on business processes related to productivity, quality, costs, and time management.

  • Presenting progress reports and integrating feedback.

  • Revising and updating procedures and policies.

  Compliance

  • Creating mechanisms for storing and reviewing regulatory compliance documentation per cluster

  • Coordinating the creation, review and implementation of internal policies and procedures

  • Designing and coordinating the preparation and ongoing review of policies, procedures, training materials and other communication tools to ensure DCSS meet AWS compliance requirements

  General

  • Development of strategic/organization/process related documents for all organization related docs

  • Develop, maintain, coordinate and tracking of training through KNET/DCSS academy related to process training

  We are open to hiring candidates to work out of one of the following locations:

  London, GBR

  Basic Qualifications

  • Bachelor’s degree in Commerce/Science/Engineering

  • 3+ years of program management experience, in capital projects/physical infrastructure or commercial agreements

  • Proven ability to effectively manage large scale budgets is essential (e.g Building infrastructure projects)

  • Industry experience across either data center, networking engineering, systems engineering or construction management Understanding of critical environments, and large capital projects and technologies (Electrical, Mechanical, Construction, Structural etc.)

  Preferred Qualifications

  • Experience in management of complex technology infrastructure projects.

  • Experience of data center design, construction and fit out projects

  • Experience with and understanding of multiple project management methodologies, PMP/ Prince2 certification a plus

  • Experience of delivering projects with multiple stakeholders across multiple locations in Europe, Middle East & Africa

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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