Home
/
Media PR and Communications
/
Program Director--- Service Delivery
Program Director--- Service Delivery-October 2024
Harrisburg
Oct 30, 2024
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Program Director--- Service Delivery

  NTT DATA is seeking a Program Manager to support a key client within our SLED practice. This senior-level IT leader is expected to implement and adapt the vision and strategy to manage multiple technical disciplines to support large-scale end-user compute services for the State

  NTT DATA is seeking a Program Manager to support a key client within our SLED practice. This senior-level IT leader is expected to implement and adapt the vision and strategy to manage multiple technical disciplines to support large-scale end-user compute services for the State.

  As the NTT DATA Program Manager, you will manage the contract resources and operations to deliver an end-user centric workplace solution that provides innovative information technology and support that enables end-users to be efficient and effective. It includes the following attributes:

  Leads project / program managers to ensure that all projects are delivered within the defined scope, quality, time and cost requirements. Provide users with an ongoing innovative and seamless experience while utilizing systems, applications, and solutions; Proactive secure development of IT integrations, concepts, and designs across the enterprise; Integrating end-user computing devices, conference room technology, infrastructure hardware/software, and user applications into a streamlined and seamless experience across the user base that fosters a positive end-user experience while ensuring the protection of data.

  The successful candidate will:

  Establish a baseline service offering from which they can plan, update, demonstrate compliance, and measure improvement. Implement and adapt ITIL aligned scalable and repeatable processes and solutions in a complex Public Sector environment to enhance the effectiveness of the mission. Seamlessly integrate our service offerings with the client organization's strategy, policies, and procedures delivering value and maintaining a minimum level of competency. Lead the management, direction, administration, quality assurance, and operations of the program. Coordinate, communicate, integrate, and be accountable for the overall success of the program, ensuring alignment with both the client and corporate priorities. Define program-level resource plans and effectively onboard/offboard resources to the program. Direct the efforts of others and provide oversight into all aspects of program delivery at both the strategic and operational levels. Perform cost modeling, program cost forecasting, and variance management with both NTT and client leadership. Define NTT DATA business objectives for the program and assist the client in the preparations and definition of their business objectives. Serve as the single point of contact and be the authorized interface, to the government client's Contracts Officer (CO), Contracts Officer Representative (COR), and the Technical Point of Contact (TPOC). Lead the development and delivery for client reporting on a recurring and ad-hoc basis. These reporting efforts may be conducted at all levels of the client organization and the successful candidate should be able to tailor an accurate and consistent message that is appropriate to each audience.

  Must Have's:

  12 years' experience working on engagements providing clients with End-User Computing Services within a large and dynamic public sector agency. 7 years' managerial/leadership experience in a DaaS service 4 years' experience supporting a public sector client (Federal / S&L) 8 years of experience managing tasks, resources, and budgets for a team of 100 or more personnel and contracts in excess of $50 million. Current PMP Certification ITIL certification Must be a US Citizen or Green Card Holder

  Highly Preferred:

  Ideally, reside within commuting distance of Harrisburg, PA, be willing to relocate to the area, or willing to travel extensively to the site.

  #INDPUBLIC

  #LI-PS

  Nearest Major Market: Philadelphia

  Nearest Secondary Market: Harrisburg

  Job Segment: Program Manager, Quality Assurance, User Experience, Manager, Management, Technology

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Consulting Solutions Communications Senior Associate, Media Relations
A career in Firm Strategy and Communications, within Internal Firm Services, will provide you with the opportunity to establish effective communication programmes that enhance PwC's vision, strategy,
Oracle Technical Cloud Manager
A career in our Technology team, within our Oracle consulting practice, will provide you with the opportunity to design and implement technology solutions as part of a business transformation. We hel
Freelance Photo Annotator in India (English Speakers)
TELUS International is currently looking for participants in India to help us in annotating / labelling photos. The task can be completed remotely from the comfort of your own home. Summary: As a pho
Spring 2024 Intern
WSTM/CW6/WTVH-TV has a great opportunity for you! We are looking for interns for our News Department for the 2024 Spring semester. Qualified candidates should also be planning and preparing for a job
Lead Producer
TBD Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others.
Senior Technical Writer Manager
Our Opportunity At Chewy, we want all Chewtopians to feel safe, secure as they work, learn, and grow as members of our Chewy team. Chewy is seeking a Sr. Program Manager, Safety Technical Writer to s
Production Editor
WCTI has an exciting opportunity for a full-time Video Editor! This video editor position is available for the right person with the right attitude and skillset. Willing to work nights and weekends.
Supervising Producer - Newshub Late
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, the stuff dreams are made of, we're not jus
Senior Technical Writer Manager
Our Opportunity At Chewy, we want all Chewtopians to feel safe, secure as they work, learn, and grow as members of our Chewy team. Chewy is seeking a Sr. Program Manager, Safety Technical Writer to s
Work From Home - Polish Speakers (Internet Ads Assessor)
Our Company TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contri
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved