Job Title: Program Delivery & Interface Specialist

　　Job location: Chicago, IL

　　Job description:

　　As a member of the North America (NA) HR Data & Systems Team, the Program Delivery & Interface Specialist is responsible for supporting the company’s transformation and business work by acting as a techno-functional utility player within Data & Systems. The role will interface primarily with the HR Services’ transversals, towers, Group IT, and our offshore teams in India. You will be responsible for owning and understanding all upstream and downstream collaborate with SAP/My Connect to resolve/address issues with our team and relevant partners.

　　Role Requirements

　　The successful candidate will have 4-5 years of experience within a HRIS or IT systems role

　　A high-level understanding of network configuration, APIs, SFTPs, interface management, HTML coding, and operating systems

　　Experience with SAP (HRIS) or SuccessFactors (HRIS), Image Now (document repository), and eNate (process workflow tool) is a plus

　　Successful project management experience including leading projects from original concept through final implementation and post-project assessment

　　Work with both technical and non-technical partners and modify content based on the audience

　　Validated ability to review, prioritize, and address technical issues as they are reported

　　Technical Savviness, including confirmed Excel, Reporting and Presentation skills

　　Bachelor’s degree in HRIS, IT, or commensurate experience preferred

　　Role Scope and Definition

　　The core function of the Data & Systems team is to deliver techno-functional support to the HR Services teams, while evaluating, understanding, and leading impacts to the business. The team's key activities involve being responsible for the tools used in HR and solving issues in the downstream systems that receive employee data from HR. We also provide support to HR Business Partners and Directors for their local or global initiatives. Additionally, the team supports acquisition and divestiture actions, large scale transfer groups, and testing for changes that affect the NA employee population. This unit serves as a liaison to other entities in NA on HR reporting and other data consolidation issues.

　　This role is pivotal in ensuring the efficient functioning and integration of our HR systems, focusing on technical support, and data integrity. You will act as the primary technical contact for specific HR functions, collaborating with internal partners to facilitate system changes, lead vendor interfaces, and support system upgrades.

　　In support of the above objectives, you will at various times be required to:

　　Address vendor interface files (iPaas), system troubleshooting, system administration (eNate), SFTP, and API integrations

　　Assist with interface integration for SuccessFactors implementation

　　Document and maintain processes for data transmission and develop strategies to supervise data integrity

　　Troubleshooter for interface issues involving employee records and data files. This involves identifying errors, testing solutions, coordinating with partners, and working with vendors for corrections

　　Extract and transform data from various sources for reporting and auditing purposes

　　Participate in the review and implementation of new system releases. Assess impacts on other applications and collaborate with teams for rollout

　　Optimize system and data flow where needed, document processes, and build training materials for new features

　　Provide ongoing support for HR team, addressing system errors and identifying areas for process improvements

　　Personal Attributes and Skills

　　The ideal candidate should possess shown strengths in customer service, project management, and transformation. They should be able to demonstrate their prior experiences to optimally supply towards achieving the goals and objectives of the HR Data & Systems team, as well as the larger organization.

　　Additionally, the candidate will have:

　　Strong deliverable, project-based orientation; comfortable working to deadlines and maintaining responsibility for professional-quality presentations, reports, etc.

　　The ability to think and draw conclusions quickly, flexibility in thought and approach to suit a new situation, purpose, or need of the business

　　Shown ability to take initiative and continuously seek ways to improve existing processes.

　　Flexibility and adaptability to changing priorities and initiatives

　　Outstanding listening and comprehension skills; ability to listen, assimilate needs and formulate solutions that align with the business direction and our people strategy

　　Excellent verbal and written communication skills

　　Shown analytical/decision making, and critical thinking skills

　　Effective prioritization and time management subject area

　　Positive relationship development skills; shown competence in knowing when to collaborate and negotiate and when to remain firm, all the while keeping the relationship intact

　　Experience and ability to work with multi-functional teams (finance, operations, legal, IT)

　　Shown creative and strategic skills applied to problem solving, solution design and implementation

　　Meticulous attention to detail

　　Life at Capgemini

　　Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

　　· Flexible work

　　· Healthcare including dental, vision, mental health, and well-being programs

　　· Financial well-being programs such as 401(k) and Employee Share Ownership Plan

　　· Paid time off and paid holidays

　　· Paid parental leave

　　· Family building benefits like adoption assistance, surrogacy, and cryopreservation

　　· Social well-being benefits like subsidized back-up child/elder care and tutoring

　　· Mentoring, coaching and learning programs

　　· Employee Resource Groups

　　· Disaster Relief

　　About Capgemini

　　Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

　　Get The Future You Want | www.capgemini.com

　　Disclaimer

　　Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

　　This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

　　Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

　　Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

　　Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

　　Job: Programmer/Analyst

　　Organization: NA SHA SVC

　　Title: Program Delivery & Interface Specialist

　　Location: IL-Chicago

　　Requisition ID: 074460