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Program Coordinator II - Administrative Services
Program Coordinator II - Administrative Services-September 2024
Boston
Sep 22, 2024
ABOUT THE COMMONWEALTH OF MASSACHUSETTS
Purpose. Impact. Change. The Commonwealth of Massachusetts is committed to providing transformative services for its citizens today and in the future.
10,000+ employees
Government, Client Services
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About Program Coordinator II - Administrative Services

  Job Description

  Department of Conservation and Recreation (DCR) manages state parks and oversees more than 450,000 acres throughout Massachusetts. It protects, promotes, and enhances the state's natural, cultural, and recreational resources.

  The health and happiness of people across Massachusetts depends on the accessibility and quality of our natural resources, recreational facilities, and great historic landscapes. DCR continues to improve the vital connection between people and the environment.

  The Department of Conservation and Recreation seeks applicants for the position of Program Coordinator II - Administrative Services, located at 10 Park Plaza, Boston, MA. Please submit a cover letter and resume as part of the application process.

  GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES

  The incumbent coordinates and monitors assigned program activities; • reviews and analyzes data concerning agency programs; provides technical assistance and advice to agency personnel and others; responds to inquiries; and maintains liaison with various agencies. The basic purpose of this work is to coordinate, monitor, develop and implement programs for an assigned agency.

  This position will provide administrative and project management support to the Administrative Services Division within the Administration and Finance Department. This division will ensure the efficient and effective delivery of services in partnership with Executive Office of Energy and Environmental Affairs (EEA) shared services to ensure compliance and consistency across the agency. Key to this will be the streamlining of operations, supporting the strategic readiness initiative recommendations and influencing the culture of the organization.

  DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

  Coordinates and monitors assigned program activities in support of administrative services to ensure effective operations and compliance with established standards.Reviews and analyzes data concerning assigned agency programs in order to determine progress and effectiveness, to make recommendations for changes in procedures, guidelines, etc. and to devise methods of accomplishing program objectives. Drafts and distributes operation policies to ensure agency-wide collaboration and compliance with EEA shared services.Provides technical assistance and advice to agency personnel and others concerning assigned programs in order to exchange information, resolve problems and to ensure compliance with established policies, procedures and standards. Communicates with internal and external stakeholders to implement best practices and influence the culture of the organization including working with employee resource groups.Partners with agency personnel to implement administrative policies including hiring exercises, technology resources, professional development initiatives, and training compliance.Responds to inquiries from agency staff and others in order to provide information concerning assigned agency programs.Maintains liaison with various local, State and federal agencies and others in order to exchange information and/or to resolve problems.Attends meetings and conferences; maintains records; and prepares reports.Provide on-the-job training to other DCR staff, seasonal employees, etc.Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.Review reports, memoranda, etc. for completeness, accuracy and content.Confer with management staff and other agency personnel in order to determine program requirements and availability of resources and to develop the criteria and standards for program evaluation.Evaluate program activities in order to determine progress and effectiveness and to make recommendations concerning changes as needed.Act as a liaison to other departments on behalf of Administration and Finance.Assist. with drafting documents, related correspondence, and related e-filing and filing.Plan and perform site visits, follow-up contacts, and other activity.Performs related duties as assigned.

  PREFERRED QUALIFICATIONS

  Proficient in Microsoft 365 outlook, word, excel and PowerPoint.Capable of basic computer knowledge and experience, and a willingness to learn advance applications as they pertain to assigned duties and responsibilities.

  Qualifications

   First consideration will be given to those applicants that apply within the first 14 days.

   MINIMUM ENTRANCE REQUIREMENTS:

  Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

  Substitutions:

  I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.

  II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.

  III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

  Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

   Comprehensive Benefits

  When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

  Want the specifics? Explore our Employee Benefits and Rewards!

   An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

  The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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