At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
To coordinate daily production workflow and ensure the on time delivery of high quality mailings.
Job Responsibilities
Oversee daily production processes targeting 100% accuracy and on time delivery for all mailings. Providing status reporting as requested.Serve as primary point of contact for machine operators. Give regular work direction to operators and provide required materials as needed.Preform daily QA checks on mailings; Complete end of the day checklist to ensure all mail/jobs have been deliveredTrack daily metrics and enter data into tracking database. Data collected should include processing times, incidents/defects, postage usage and premium usage. Coordinate production workflow: reviewing work request for job specifications, generate work request and communicate to machine operators, determine schedules and priorities, work completion verification. Identify processing gaps by analyzing output, and recommend improvements to production processes.Identify the strengths and weaknesses of assigned processes and recommend solutions to improve data quality and validation procedures. Review documentation and provide input on updates needed.Operate machines on production floor as needed to meet production demands.Attend production meetings, review production schedules and create mailing schedules.Perform User Acceptance Testing as needed.
Position Expectations
Ability to prioritize responsibilities and coordinate/track a process that is in multiple stages.Experience with Microsoft Office Suite at an intermediate level. This includes the ability to evaluate and manipulate data using appropriate tools and quickly adapt to emerging technology. Ability to work in a fats-paced production environment and meet tight delivery deadlines.Ability to identify and solve problems within their process autonomously and understand context and impact of business decisions.Must have strong interpersonal skills. The ability to operate and maintain mailing equipment making minor repairs and adjustmentsMust be able to follow Post Office Regulations as it applies to mailing and receiving presort discounts.Be involved in projects for the dept.Other duties as assigned
Position Requirements
High school diploma requiredMust have 3 years work experience in a data production or related environment2-3 years in a direct mail environment preferredBasic knowledge of MS Windows and Microsoft Office SuiteCriminal/Driving/Credit background checks required
Physical Requirements
Must be able to lift 55+ lbs.Ability to stand, bend, stoop, sit, walk, twist and turnAbility to use a phone or headset, computer keyboard
Schedule Requirements
Monday - Friday; Day shift: 7:30 AM to 4:00 PM or 8 AM to 4:30 PMMust be able to work overtime and weekends as needed
Nielsen: Enabling your best to power a better media future. Our comprehensive benefits package (including health & wellness plans, 401(k) retirement coupled with a Nielsen match, a generous paid time off policy, company provided car for those who qualify, and if eligible, a discretionary incentive/bonus) is designed to be inclusive for all employees and families, and we take pride in ensuring that employees are rewarded holistically for the role they are doing and their performance.
A reasonable estimate of salary for a new employee to be offered this role would be $50,000, which would be adjusted based on each employee's geographic location. The position of each employee within a compensation range at Nielsen is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs.
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.