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Product Operations Manager - TikTok Money Platform
Product Operations Manager - TikTok Money Platform-March 2024
Singapore
Mar 21, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Product Operations Manager - TikTok Money Platform

  Responsibilities

  About TikTok

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the Team

  The TikTok Money Platform is responsible for providing a one-stop solution for financial matters across various monetization scenarios of TikTok. Its core functions include handling global financial compliance, taxation compliance, and financial regulations that are essential for monetization. Simultaneously, as a specialized team in financial compliance, it oversees the development and operation of solutions related to financial compliance. With the acceleration of monetization demands across TikTok's various business lines and its global operational scope, the capabilities related to financial matters need to be continuously expanded.

  Responsibilities:

  1. Financial Compliance Oversight:

  - Collaborate with cross-functional teams to ensure global financial compliance, including fund transfers, tax regulations, and financial reporting.

  - Monitor and address any discrepancies or issues related to financial transactions, escalating as necessary.

  2. Operational Efficiency:

  - Design and implement efficient processes and workflows to streamline financial operations within the TikTok Money Platform.

  - Identify opportunities for automation and optimization to enhance operational effectiveness.

  3. Project Management:

  - Lead the planning, execution, and delivery of projects related to financial compliance and operations.

  - Coordinate with internal teams to ensure project milestones are met and ensure effective communication of project progress.

  4. Responsible for the operation of the financial fund system, continuously tracking user feedback, understanding user needs, driving product improvements, and enhancing operational efficiency.

  5. Liaise with users/system for on-call consultations, handle online issues, identify and address problems, collaborate with domestic/foreign banks, and assist in resolving billing/payment anomalies.

  6. Complete fund system-related operational tasks, ensure payment security, and provide post-launch maintenance and support for the system's functionality.

  Qualifications

  - Bachelor's degree in Finance, Business Administration, or a related field. MBA or relevant certifications are a plus.

  - Proven experience in financial operations, compliance, or project management, preferably within the tech or fintech industry.

  - Strong understanding of global financial regulations, tax requirements, and compliance standards.

  - Exceptional project management skills, with the ability to lead cross-functional teams and manage multiple projects simultaneously.

  - Analytical mindset with the ability to identify operational inefficiencies and recommend solutions.

  - Excellent communication skills with the ability to convey complex financial information to both technical and non-technical stakeholders.

  - Proficiency in data analysis and tools for financial reporting and process optimization.

  - Detail-oriented, organized, and capable of working in a fast-paced, dynamic environment.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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