Responsibilities

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us: Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

　　Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

　　To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

　　At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join Us.

　　Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

　　It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

　　Some content viewed may violate our community guidelines, which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

　　What will I be doing?

　　- Perform as the product operations role; manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimizing users' search results.

　　- Perform as the project owner; undertake various tasks throughout the entire project life cycle.

　　- Review and reconcile the demands received to formulate customized project management plans and design proper relevant SOPs.

　　- Work closely with the global data delivery team; supervise the implementation of project mechanism, data delivery and quality assurance.

　　- Conduct ROI analysis and regular review based on the model performance of machine learning models.

　　- Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.

　　Qualifications

　　What should I bring with me?

　　- Bachelor's degree or above; 3 years or above experience in Internet-related industries is preferred.

　　- Proficiency in both English and Mexican Spanish, including listening, speaking, reading, and writing skills, is required. Familiarity with the culture of Spanish-speaking countries is essential, as this role will focus on the Mexican market. Knowledge of Mandarin would be a plus

　　- Cross-cultural working/studing experience is preferred.

　　- Familiar with search engines and social media platforms; former experience in Search relevant business is preferred.

　　- Great analysis and communication skills with a good sense of flexibility; former project management experience is preferred.

　　- Experience in project operation, or familiarity with users' Internet usage habits is preferred.

　　- Fast learner; strong sense of responsibility; work well under pressure.

　　Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

　　We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

　　We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

　　TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at [email protected]