Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
We are seeking a highly skilled and experienced Digital Wallet Product Manager to join our team. As the Digital Wallet Product Manager, you will be responsible for overseeing the development, strategy, and success of our digital wallet product. You will collaborate with cross-functional teams, including engineering, design, marketing, and customer support, to drive the roadmap, enhance user experience, and achieve business objectives for the digital wallet.
Responsibilities:
- Develop and execute the product strategy and roadmap for our digital wallet, align with the company's vision and goals and define key performance indicators (KPIs) and success metrics for the digital wallet, regularly monitoring and analyzing these metrics to measure product performance and identify areas for improvement.
- Conduct market research, competitive analysis, and gather customer feedback to identify user needs, market trends, and opportunities for innovation in the digital wallet space to drive innovation and competitive advantage.
- Create detailed product requirements, user stories, and specifications, ensuring clear communication to the engineering team. Work closely with the engineering team to ensure the successful implementation of features and deliver high-quality digital wallet solutions.
- Collaborate with the design team to create intuitive and user-friendly interfaces and experiences for the digital wallet, focusing on usability, accessibility, and visual aesthetics.
- Conduct user testing, usability studies, and A/B testing to validate product decisions and optimize the digital wallet experience.
Qualifications
- Bachelor's degree in a relevant field (e.g., business, computer science, finance) is required. A master's degree is a plus.
- Proven experience as a Product Manager, specifically in managing digital wallet products or fintech products.
- Strong understanding of digital payment technologies, mobile wallets, and the fintech ecosystem.
- Experience in defining and executing product strategies and roadmaps, with a track record of successful product launches and enhancements.
- Knowledge of Agile/Scrum methodologies and experience working in cross-functional teams.
- Excellent analytical and problem-solving skills, with the ability to translate data and insights into actionable product improvements.
- Strong communication and collaboration skills, with the ability to effectively work with stakeholders at all levels of the organization.
- Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.
- Up-to-date knowledge of industry trends, emerging technologies, and design innovations in the digital wallet and fintech space.
- Experience with payment processing protocols, security standards, and regulatory compliance in the payments industry is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.