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Product Manager Lead, Integrity and Authenticity - Trust & Safety
Product Manager Lead, Integrity and Authenticity - Trust & Safety-November 2024
San Jose
Nov 1, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Product Manager Lead, Integrity and Authenticity - Trust & Safety

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

  A part of Trust and Safety Product, Integrity & Authenticity (I&A) is a small-but-mighty global team bringing together expertise of product managers and program managers into one group. The mission of Integrity & Authenticity is to defend TikTok and TikTok users from issues of misinformation, disinformation and deceptive behavior. We are looking for an experienced product management leader to help expand our team's product work delivering this mission.

  It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

  Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

  Responsibilities

  - Ensure TikTok is free from misinformation and deceptive behavior by designing and implementing safety systems that encompass user-facing product, content moderation and ML.

  - Own ideation, prioritization and execution for your area of TikTok Integrity & Authenticity, which could encompass Elections Integrity, Misinformation, Information Ecosystem or related topics.

  - Lead a team of product managers to design, build, test, launch, and manage critical features, deep diving into user needs and owning feature sets end-to-end, including defining value to key stakeholder groups and setting measurement strategies.

  - Work cross-functionally, building synergy and influence with multiple departments within Trust and Safety, Public Policy, Communications, Core Product and other teams, globally.

  - Collaborate across global product, program and regional teams to define TikTok's Integrity & Authenticity roadmap and work with our partner teams to make product, technical, and privacy decisions.

  Qualifications

  - 8+ years of experience as a Product Manager, with at least 2 years leading teams of product managers through multiple delivery cycles.

  - Ability to succinctly describe your vision and highlight roadblocks to an executive audience, bringing desired coordination outcomes.

  - Evidence-based, analytical, data-informed. You understand the imperative of using data to support decision-making and to drive prioritization (and therefore resourcing decisions) for continuous product improvement.

  - You thrive in fast-paced entrepreneurial environments, but you balance acquiring and sharing business context with an agility to initiate or respond to rapid changes, when required. You are comfortable striking balance between ambiguity/imperfect status quo and high delivery standards.

  - A sense of user empathy. Global vision and empathy, passion, a drive to achieve, humility facing the depth of unknown.

  Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

  We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $210000 - $414000 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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