As a Product Manager, Internal Tools at iMentor, you will play a pivotal role in overseeing and enhancing the integration between our platform and third-party systems, like Salesforce, Campaign Monitor, and our Redshift Data Warehouse. This role involves not only maintaining the current ecosystem by supporting users day-to-day, but also contributing to the development and transition towards a future iteration of the platform. You will be responsible for defining business requirements, communicating effectively with engineering teams, conducting internal user research, and driving the strategic vision for the integration of systems.

　　This is an exciting opportunity to be part of a dynamic team working on transformative changes to our platform, contributing to better systems that drive connection for students, mentors, and staff.

　　ResponsibilitiesConduct research to gain a deep understanding of the current design, data schema, and data flow within systems, as well as the needs and pain points of internal users related to system integrations.Develop a strategic viewpoint on the future state of systems and their integration and support the transition from the current state to the future state of integrated systems.Collaborate with cross-functional teams to define and execute a roadmap for integration improvements.Define and document clear and comprehensive business requirements for system integrations.Prioritize requirements based on programmatic impact and strategic objectives.Manage day-to-day internal user support for the platforms integrated into the current ecosystem.Act as a bridge between users, product, and engineering teams, ensuring clear and effective communication.Collaborate closely with engineering to deliver seamless system integrations.Use user feedback to inform and drive product improvements.Gain a comprehensive understanding of how data flows between different systems and ensure data integrity and security.Collaborate with team to support other product management responsibilities for other areas of the platform

　　QualificationsProven experience in product management, specifically in the integration of systems and platforms.Strong analytical and problem-solving skills.Excellent communication and collaboration skills, with the ability to work closely with engineering and cross-functional teams.Ability to think strategically and drive product vision.User-centric mindset with a focus on improving internal user experiences.Experience with data analysis and management a plus, Salesforce experience strongly preferred.Passion for contributing to the growth and transformation of systems for the benefit of students, mentors, and staff.Demonstrated alignment with iMentor's mission, values, and commitment to diversity, equity, and inclusion. Views differences between individuals (race, gender, age, cultural heritage, physical ability, education, beliefs, and lifestyle) as an asset and demonstrates an appreciation of the diversity across the iMentor community.Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.iMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date.

　　Compensation & BenefitsSalary range $110,000 - $120,000 commensurate with experienceUp to 100% employer funded comprehensive medical and dental coverage 18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually401K match up to 4%Flexible Home/Office/School working arrangementPre-tax commuter benefitsDependent care and health care flexible spending plans 1 hour of wellness time off per week for wellness activities of your choosingFlexible personnel wellness budget for reimbursements or marketplace purchasesEvery staff member is eligible for organization-sponsored professional development annually9 weeks of paid parental leave

　　About iMentor

　　iMentor believes that all students deserve an equitable chance to pursue their ambitions. Our program builds authentic mentoring relationships in order to bring greater equity to our students’ educational journeys. Through these long-term relationships, first-generation, students of color from underserved communities increase their access to the knowledge, experiences, and resources required to succeed in college or their post-secondary pathway of choice, and to pursue their career ambitions.

　　By partnering with public schools serving primarily first-generation college students and providing every student in the school with a mentor, iMentor supports students’ post-secondary journeys with a level of depth and personalization that cannot be matched by traditional advising models. iMentor’s students are 37% more likely to enroll in college and are graduating college at double the rates of their peers.

　　iMentor’s Commitment to Diversity, Equity & Inclusion

　　We believe that people of all backgrounds deserve equal access to educational opportunities. Recognizing that our country’s history of racism and systemic oppression continues to drive educational disparities for students of color, we give special focus to addressing the economic and racial divides that impact the communities we serve. We are committed to the collective work and intentional investment necessary to consistently move in the direction of educational equity and inclusion. Learn more at www.iMentor.org.

　　How to Apply

　　Visit www.imentor.org/jobs to submit a resume describing your interest in and qualifications for this position, as well as a sample of something you’ve built (please submit a public Github URI or portfolio link with snippets on your contribution to the project). Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible. 

　　iMentor is an Equal Opportunity Employer