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Product Manager (Customer Success Products), US
Product Manager (Customer Success Products), US-March 2024
Flexible / Remote
Mar 19, 2025
ABOUT AUTODESK
Autodesk gives you the power to make anything.
10,000+ employees
Technology, Software
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About Product Manager (Customer Success Products), US

  Job Requisition ID #

  23WD74196

  Position Overview

  This is a Senior Product Management role reporting to the Sr. Director of Data Product Management in the Enterprise Systems & Experience (ESE) which is Autodesk's Information Technology (IT) organization. The Data Products & Insights Product Domain's mission is to enable and empower key Autodesk functions such as Marketing, Customer Success, Finance, Sales, People & People experiences through actionable insights, automation, self-service, and scalable data capabilities.

  Autodesk is seeking a Senior Product Manager w to join us with deep experience in enterprise Customer Success data, insights, and data platforms to join the newly formed Data Products & Insights Product Management Group within ESE. The successful candidate will partner with the lead of our Enterprise Data Hub (EDH) to manage, develop, and evolve our Customer Success data products and insights.

  Responsibilities

  You will drive the vision and strategy for the Customer Success Data, Insights, & Analytics product group within the Data Products & Insights Domain in furthering company goals and objectivesDevelop deep domain expertise, including deep customer needs and deep insights into high impact opportunitiesOversee delivery of roadmap commitments in partnership with Eng with Product Management accountable for landing business impact as the "CEO of product capability set"You will partner closely with the Customer Success Product Domain, Sales, Sales Strategy, COO Finance, Marketing, Sales Ops, Sales Enablement, and Sales Product domain to inform strategy and visionDefine and publish rolling 12-month roadmaps for the Customer Success Data and Insights product group aligned to our goals, prioritizing the most important problems that will drive the biggest impact for AutodeskDefine OKRs including the measurement methodology, baseline, and targets by quarter, supported by a high confidence roadmap to land the committed business impactEnsure understanding and strategic partnership through regular interlocks, 1:1s and stakeholder management best practices

  Minimum Qualifications

  10+ years of experience in Product Management8+ years of experience driving strategy, vision, and implementation of enterprise customer success data and insights, partnering with enterprise architects, engineering, and multiple stakeholders (business, legal, compliance)7+ years of experience with product instrumentation, product instrumentation tools and technologies (e.g., Google Analytics) and product telemetry dataYou have excellent spoken and written communication skills with an ability to state things simply and you persuasively for a variety of audiences - internal, external, business, and technicalExceptional planning, facilitation, dependency management, risk management & analysis skillsBS Degree in Computer Science, IT, Engineering, Mathematics or equivalent

  Preferred Qualifications

  MS Degree in Computer Science, IT, Engineering, Mathematics or equivalentExperience working with geographically diverse teams and remote employees a plusTechnical fluency; understanding and discussing architectural concepts, schedule tradeoffs, and new opportunities with technical team membersYou take risks and can make quick decisionsYou can take vague requirements, clarify, and drive them to execution

  Learn More

  About Autodesk

  Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

  We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

  When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

  Benefits

  From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

  Salary transparency

  Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $130,800 and $211,640. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

  Equal Employment Opportunity

  At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

  Diversity & Belonging

  We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

  Are you an existing contractor or consultant with Autodesk?

  Please search for open jobs and apply internally (not on this external site).

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