Description
Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.
The Amazon Business Prime team is hiring a Senior Product Manager to lead the redesign of our Business Prime plan offering and migration of millions of business customers to the new structure, from sole proprietors to multinational businesses. This is crucial role in a high-growth area that offer candidates with a mix of vision, customer obsession, and execution skills the chance to shape the future of a strategic program for Amazon. The role is global in scope, spanning 10 marketplaces and growing. Specific responsibilities include:
· Customer Insights and Business Case: Scope and commission customer research, use voice of the customer mechanisms to glean customer needs that need to be met. Work backwards from the customer to create compelling proposals for Business Prime plans and present these ideas with business cases to senior leadership.
· End-to-end Product Ownership: Work with a dedicated tech team to define features, create clear engineering ready documents, in partnership with software engineers and our user experience design team. Lead execution of the proposed changes with support from a program management team.
· Pricing: Work alongside Finance and Economist and consumer Prime partners to define the pricing for the new plan structure
· Measurement: Collaborate with Economist, Data Science and Finance partners to refine our analytical techniques to measure the impact of the transition on our customers and business.
About the team
Business Prime is a paid subscription service for verified business, charity or government organizations that provides the familiar Prime shopping experience end users love at home, with pricing plans and benefits that are suited for work. Business Prime now serves millions of employees in organizations throughout the world. Our customers range from government entities with tens of thousands of users to sole proprietors.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA
Basic Qualifications
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
5+ years of technical product or program management experience
Preferred Qualifications
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience or exposure to commercial pricing decisions
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.