Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description TEAM SUMMARY
The Visa Commercial Solutions global platform (VCS) team has overall responsibility for all aspects of platform strategy, development, and management for commercial platforms. VCS serves clients engaged in providing payment products to small business, middle market, large corporate/multinational companies, and governments.
As a Product Manager for Visa Payment Controls, we are seeking an individual that is a self-starter, ready to learn and innovate, and able to work both independently and as part of a team. Visa Payment Controls (VPC) is a critical product within Visa’s Virtual Card product suite. This role will support Visa Payment Controls and will be the product owner for one of the VPC scrum teams.
The right candidate will be able to combine successful product development process experience with effective collaboration, facilitation, leadership, and technical skills. This role will be responsible for supporting the end-to-end product management including understanding global market needs, developing product vision and strategy, roadmap creation and communication, product design and development, release planning, and marketing of our VPC product across a wide range of workstreams including Technology, Risk, Legal, Regulatory, Operations, Implementation, Client Service, and the regional product teams.
The role requires analytical, collaborative, strategic, and technical product skills. In addition, the role is required to develop a deep understanding of the Visa Payment Controls product, ensure changes to the product are executed on time and budget, and that Issuer and client impacts are understood, communicated, and managed.
We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world. So, we’re looking for someone who is customer-centric and passionate about payments and product, inquisitive, driven, and enjoys solving complex business problems using his/her strong analytical skills.
Essential Functions:
Continuing to develop and expand a deep understanding of Virtual Card strategies, priorities, customer, and market needs and integrating them into the product roadmap. Bringing a ‘Can do’ attitude.Defining and prioritizing product features and writing clear, thorough user stories and communicating them effectively with the technical team.Planning and conducting User Acceptance Testing to ensure successful business releases.Producing product documentation including User Guides, Product Overview decks and training materials.Perform go-to-market activities by closely working with program management, regional product managers, other product teams, finance, operations, legal, compliance and external partners as required.Serve as product SME and collaborate with client financial institutions through the relationships of regional product, implementation, and support teams.Displaying a high level of critical thinking and problem resolution for new and existing products.Strong leadership, interpersonal/communication skills, collaborates while having backbone within and across organizations.Operates with minimal supervision and able to make informed, well-reasoned decisions independently.Thrives in an environment that is fast-paced, rapidly changing, and customer service-oriented. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.
Qualifications Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Strong leadership, interpersonal, communication skills, and the ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to processes/procedures.
• Experience in presenting and communicating complex/detailed topics.
• Strong process orientation and a solid understanding of project management techniques, methodologies, and best practices.
• Ability to identify, assess, and manage tradeoffs.
• Ability to identify points of failure and to formulate error-handling approaches for product resiliency.
• Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision.
• Sharp analytical and problem-solving skills with attention to details.
• Thrives in an environment that is fast-paced, rapidly changing, and customer service-oriented.
• Experience in working with architects to define long term architecture and develop product.
• Proficient in MS Office (Excel, PowerPoint, Visio, and Word).
Additional Information Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100.00 to 154,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.