Why USAA?

　　Let’s do something that really matters.

　　At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

　　We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

　　The Opportunity

　　As a dedicated Product Management Manager you will represent USAA’s independent insurance agency in marketing and digital strategy, execution and reporting.

　　Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

　　This position can work remotely in the continental U.S. with occasional business travel.

　　What you'll do:

　　Uses resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.

　　Participates in the development of product strategy recommendations.

　　Develops recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.

　　Acts as product SME on features and services and collaborates with business partners to provide recommendations.

　　Partners with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.

　　Assists in the identification and evaluation of potential providers for alliance relationships.

　　Provides support in developing, editing, and distributing product communications.

　　Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.

　　Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and handled in compliance with all applicable laws and regulations.

　　Interprets performance results to advise product or sales forecast and planning.

　　Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

　　What you have:

　　Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

　　6 years of related industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

　　2 years of product management, or similar strategic management experience (similar experience includes direct support in handling product performance).

　　1 year of Data Visualization experience (i.e. Tableau).

　　Advanced experience in crafting product briefings.

　　Experienced in market research to build product roadmap, make product decisions and iterate rapidly.

　　Knowledge of applicable product related regulations, and risk and compliance requirements.

　　What sets you apart:

　　Broad range and knowledge of P&C insurance products

　　Prior experience executing deployment of marketing & digital strategy, including conversion rate optimization

　　Proven success working with digital experience & marketing performance metrics - defining key performance indicators and analyzing results

　　Experience working on a cross-functional team & influencing others outside of your reporting structure

　　Experience in search engine optimization and/or content marketing

　　US military experience through military service or a military spouse/domestic partner

　　The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

　　What we offer:

　　Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $104,660 - $199,970

　　Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

　　Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

　　For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

　　Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

　　USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　If you are an existing USAA employee, please use the internal career site in OneSource to apply.

　　Please do not type your first and last name in all caps.

　　Find your purpose. Join our mission.

　　USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

　　USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

　　USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

　　USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.