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Product Communications Associate
Product Communications Associate-November 2024
Warsaw
Nov 23, 2024
ABOUT ECOVADIS
At EcoVadis, we love having fun together—happy people, well-being, and work-life balance are a serious priority for our management.
501 - 1,000 employees
Consulting, Technology
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About Product Communications Associate

  Company Description Work smart, have fun and make an impact!

  Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

  Why apply to EcoVadis?

  Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

  Learn more about our team and culture on EcoVadis careers page

  If you have questions about the company or open roles you can Chat with an insider

  Job Description This Product Communications Associate will be responsible for internal communication of our product updates within Ecovadis, and external communication to our customers through various means including (but not limited to) the product roadmap, release notes/emails, articles, guides, and shoutouts. The role will report to the VP of Portfolio Strategy & Product Operations and involve close collaboration with the Product Communications Lead. Collaboration with other teams across EcoVadis will be required to define content requirements and craft messages that articulate feature and capability extensions across our multi-product portfolio. Overall this work will support the goal of driving greater awareness and adoption of product improvements and new product launches.

  Key responsibilities include:

  Internal communications:

  Coordinate and create assets for product release communications to ensure clarity on what is planned for design/development, as well as the specifics of what product features are being released - while ensuring key stakeholders are engaged and informed;Define and update the release communications process to ensure process and communications are fit for purpose as we scale; Own, create, and publish internally to EcoVadis, clear and engaging communications for product notes, community posts, and internal product emails aligned to the product release cadence; Create product update assets for the frontline enablement teams, bringing them up to speed on what’s recently been delivered and what is coming soon;Support in the creation of content and assets for other internal communications including board updates and roadmaps. External communications:

  Coordinate and create clear external release communications: Help Center product update articles; in-platform announcements for product updates; on-platform Pendo guides;Support additional external communications about product updates: emails; customer-specific communications for feature-development-related news; on-platform Pendo guides;Partner with UX designers, product managers, and other functional teams and internal business stakeholders to communicate the user experience of new/updated features and functionalities;Support Product Management, UX designers, and UX Writers in creating best-in-class communication about customer feedback received via the Product Portal;Support in the creation of content and assets for the publication of the customer-facing product roadmap and other ad hoc customer-facing materials. Qualifications Bachelor or Master’s Degree in English, journalism or communications; A minimum of 3 years experience as an editor producing and publishing product content relating to release notes and customer roadmap communications in a digital B2B environment;Advantageous to have extensive knowledge of different communication practices and strategies alongside excellent written and verbal communication skills;Ability to listen carefully, quickly establish rapport, and build relationships, while taking into account the needs of multiple stakeholders;A demonstrated attention to detail and time management skills to complete tasks to a high quality within demanding deadlines;English fluent, other languages are a plus. Additional Information Location: Warsaw

  Start date: ASAP

  Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

  Benefits:

  Support with all the necessary office and IT equipmentOptional (fully covered or co-financed) health care and life insuranceMultisport card and wellness allowanceMulticafeteria Lunch cardAnnual performance bonusFlexible working hoursHybrid/ full remote workRemote work from abroad policyInternet and Electricity bill allowanceCSR activitiesModern, pet-friendly office in the city center (next to Rondo ONZ)Community service day when volunteering Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

  Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

  Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

  Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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