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Process Matter Expert with English
Process Matter Expert with English-January 2024
Bucharest
Jan 12, 2025
About Process Matter Expert with English

  Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.

  In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

  In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

  By being part of our team, you will work from Monday to Friday, 09:00 AM - 18:00 PM, in a hybrid setup, 2 or 3 times at the Accenture offices every 3 months.

  How you’ll make an impact:

  Proactively manage internal global process documentation;

  Responsible with incorporating process changes into the operation procedures, conducting process improvements and training the service delivery organization;

  Work closely with Accenture Global Process Owners & clients on all business process related matters;

  Manages change effectively (operationalize the global changes, prepare and introduce the impact assessment);

  Work with respective team leads in addressing process escalation, where needed;

  Responsibilities may include the development and execution of demand management processing, facilitating project governance and reporting.

  Skills that make your work successful:

  You have at least B2 English language knowledge - this role requires a confident communicator and team player with robust interpersonal skills and a can-do attitude;

  A minimum of 3 years of experience in required field;

  Stakeholder and project management experience;

  Excellent accuracy and attention to detail;

  You are client friendly and insightful, oriented towards finding solutions.

  Employee Benefits – Be well, work well, live well

  Be at your physical best & take advantage of additional financial support

  Flexible medical & dental subscription plan with Regina Maria;

  Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);

  Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;

  Discount on Accenture shares through Employee Shares Purchase Plan;

  Referral bonus, depending on the career level of the job opening;

  Life insurance for you and your loved ones.

  Follow your purpose

  23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;

  Additional private pension plan, starting the second month of employment;

  Flexible working hours depending on project specifics;

  Access to a wide range of training and development opportunities;

  Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).

  Care for you and your loved ones

  Psychological and psychotherapy counselling support;

  Premium access to well-being apps (Calm and Wysa);

  Paid maternity or paternity leave;

  Children educational reimbursement;

  Support for adoption & psychological, financial and legal sessions for everyone in your household.

  At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!

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