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Process Improvement Specialist, EU FBA Seller Coaching
Process Improvement Specialist, EU FBA Seller Coaching-January 2024
Bratislava
Jan 6, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Process Improvement Specialist, EU FBA Seller Coaching

  Description

  Amazon currently seeks a creative, dynamic and experienced Process improvement Specialist to join the FBA Seller Coaching team to help remove obstacles and drive structural improvements to help minimizing Sellers defects driving Cost Savings while enhancing Seller Experience. A successful candidate must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization.

  Base pay for this position starts from EUR 2400 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

  Key job responsibilities

  Define the roadmap to optimize and expand Seller Outreaches program including New Business opportunities and Geographic expansion to Chinese sellers

  Work across Ops, BI and Business teams to drive (1) Continuous improvements and (2) Automation initiatives to support our strategic pillars on (a) Maximizing coaching opportunity; (b) Scaling coaching efficiency and (c) Driving excellence of coaching

  Coordinate with Business Analyst and Tech team to develop dashboard / reporting to (a) drive visibility of internal team productivity performance; (b) deep dive into performance metrics

  Identify, prioritize and communicate key areas for operations and business improvements along the key Seller Coaching metrics, mainly focusing on cost savings opportunities.

  Develop weekly/monthly/quarterly mechanisms to drive visibility on defect reduction initiatives and performance

  We are open to hiring candidates to work out of one of the following locations:

  Bratislava, SVK

  Basic Qualifications

  Bachelor’s degree in Business Administration, Operations, Statistics, Finance or similar field

  5+ years of program and project management experience (ideally within the Supply Chain domain)

  Sound business judgment with strong analytical skills, and a proven track record of taking ownership and delivering programmatic change

  Ability to work effectively with tight deadlines in a fast-paced environment

  Well versed in Excel and basic SQL Skills

  Strong analytical, interpersonal and communication skills with demonstrated ability to engage with various stakeholders and be impactful in difficult situations

  Preferred Qualifications

  CN speaker

  Background in Operations and Marketing

  Six sigma certification or similar Continuous improvements standards

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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