Job Description:

　　The Senior Process Design Consultant reports into the Non-Financial Regulatory Reporting (NFRR), Tax, and Credit Reporting Operations organization. This role is critical to designing solutions and supporting the change environment across the large variety of functions within Non-Financial Regulatory Reporting (NFRR), Tax, and Credit Reporting Operations. Key components of the role include:

　　Through collaboration with peers, process owners and key business partners, a senior process design consultant on this team will:

　　• Lead the design of target state solutions in support of major change and business transformation initiatives

　　• Document and maintain current and target state process maps

　　• Document employee and customer journeys

　　• Drive horizontal thinking in our process and technology capabilities

　　• Analyze impacts and data to drive continuous improvement, risk mitigation, and increased process efficiency

　　• Develop and maintain a current, in-depth understanding of Non-Financial Regulatory Reporting (NFRR), Tax, and Credit Reporting processes

　　• Identify, lead and drive forward continuous improvement initiatives

　　Required Skills:

　　• 3+ years of business design experience including process, people and technology design

　　• 2+ years of change management / project management / strategy implementation experience

　　• Expert ability to document process flows from conceptual design to detailed design using Visio, ARIS or comparable process mapping tools

　　• Expert with MS PowerPoint to construct and deliver presentations that enable others to grasp and embrace new concepts and outcomes

　　• Proficient to expert facilitation skills, able to lead and influence cross functional teams

　　• Expert ability to identify synergies between areas, finding cross functional opportunities for shared technology requirements and solutions

　　• Avid learner comfortable navigating new situations with high degrees of complexity

　　• Understanding technology capabilities for example in terms of automation

　　• Previous Banking / Finance industry experience

　　• Able to host working group sessions with the Operations subject matter experts, to drive forward the teams deliverables

　　Desired Skills:

　　• Six Sigma Black / Green Belt Certification

　　• Non-Financial Regulatory Reporting experience

　　• Financial Services Banking Operations experience

　　• Advanced Excel skills

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40