Center 2 (19050), United States of America, McLean, Virginia

　　Privacy Compliance Governance Senior Manager

　　Capital One takes privacy and data ethics seriously. As a company, we continue to set compliant and customer-focused privacy policies, create privacy-focused products for our customers, and ensure we infuse privacy into everything we build and do.

　　The Privacy Compliance & Risk (PC&R) team is seeking a Privacy Compliance Senior Manager with a passion for mitigating privacy risk at a technologically-focused financial institution. The Privacy Compliance Governance Senior Manager sits in the second line of defense and will lead the Privacy Compliance Governance team to perform key privacy compliance activities, helping to manage privacy risk across the company.

　　A Privacy Compliance Governance Senior Manager is a highly motivated professional with excellent analytical, problem solving, and communication skills. They are forward thinking, quick to adapt, and technologically adept. A successful candidate in this role will possess a foundation of knowledge about risk management, financial services, laws and regulations, and risk appetite.

　　We are looking for an individual who is collaborative, inquisitive, and enthusiastic about privacy and technology and who possesses an action-oriented style. You will need strong analytical and organizational skills, great judgment, and the ability to work effectively and independently in a fast-paced environment with complex issues that may arise. We are looking for someone with an ownership mentality who also enjoys being part of a team and who can interact with and influence others across departments and job levels.

　　Specific responsibilities include:

　　Manage privacy compliance governance and corresponding processes that support our core business lines. This includes reporting, engaging with Audit, managing internal policies, trainings, and other core privacy-related processes (e.g., breach response, opt-out management);Oversee reporting for PC&R, including monthly and quarterly deliverables to leadership. Lead preparation of annual privacy reports for lines of business and oversee development of Identity Theft Red Flags report;Draft, update, and maintain privacy policies, standards, procedures, and training materials;Facilitate and respond to audits and exams related to privacy, which includes internal and external requests;Stay abreast of the changing, privacy regulatory environment and understand the impacts to Capital One, lead regulatory change task engagement and ensure PC&R advisors are aware of regulatory changes and tasks;Maintain knowledge of applicable laws, regulations, and supervisory guidance, such as FCRA, FACTA, TCPA, HIPAA, CAN-SPAM, GLBA, CCPA/CPRA, GDPR, state privacy laws, and FFIEC guidance; keeping up with and advising the business on current and emerging developments;Actively participate on complex projects by providing guidance, advice, and effective challenge;Identify trends and develop metrics for understanding privacy risk across the company and participate in reporting activities used by Senior Leadership;Collaborate across Risk Management, building connections with reporting and risk assessment teams. Assist in capturing, maintaining, and analyzing compliance data to support advising on risk and adherence to our compliance management program; andEnsure team fulfills on expectations and deliverables under the compliance management program.

　　The ideal candidate will possess:

　　Strong project management, process management, and organizational skills;A proven track record of supporting and working across business lines and functions and with a senior management team;The ability to navigate "gray space" or ambiguous situations to drive and execute an agenda in a fluid environment;Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;A focus on quality, timeliness, and accurate reporting delivery, both detailed-oriented and strategic, while managing delivery within tight timelines;A strong reporting background, data visualization, and executive communication (both written and verbal);A successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;Ability to balance operating independently with appropriate escalation and interaction with senior leadership;A collaborative, energetic, solution-oriented, and innovative leadership style;An understanding of key regulatory and audit requirements and three lines of defense risk management framework.

　　Basic Qualifications:

　　Bachelor's degree, or military experienceAt least 6 years of privacy, compliance risk management, risk management, legal, audit experience or a combination at a financial institutionAt least 2 years of experience in people management

　　Preferred Qualifications:

　　Master's degree, or Juris DoctorateAt least 7 years of privacy, compliance risk management, risk management, legal, audit experience or a combination at a financial institutionAt least 5 years of experience in strategic consulting and strategic initiative managementCertified Information Privacy Professional (CIPP), Certified Risk Professional (CRP) or Certified Regulatory Compliance Manager (CRCM)

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).