Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Adobe's Customer Experience Support team is seeking a Principle Strategic Program Manager to drive key initiatives. This role will focus on a portfolio of strategic programs and business optimization across all segments. We are looking for someone with passion, energy, and drive that can bring creative ideas, critical thinking, and a strong appetite for execution. Exemplary communication skills and a strong ability to influence are key. The ideal candidate will be able to drive change and transform key operational processes in a fast-paced agile environment. This includes collaborating across many functions of the company and communicating with peers, outside teams and executive staff.
Who you are:
Analytical problem solver
Trusted leader
Strategic planner
Expert storyteller
Customer obsessed
Versatile communicator
What You'll Do
Be the brains behind program successBuild positive relationships across multiple teams and leaders including IT, Engineering, Operations and Delivery Support, ensuring the right features are designed and delivered on time and with the highest quality, both internally and with partner teams.Drive dependencies with teams across multiple business units at various levelsDrive day-to-day progress of you assigned program and projects and keep various levels of management informed of project status and healthDrive strategic and tactical decisions for your projectsCreate repeatable, sustainable and scalable processes that enable frictionless experiences for both internal users and our customersBuild efficiency in communication and development process and guide the team to use project delivery processes to scope work effectivelyRemove team impediments, pursue issues and risks, craft mitigation plans and bring them up to appropriate decision makersReport project status to team members and management with the right level of detail and strategic importanceWillingness to "wear many hats" and help where help is neededWhat you need to succeed
Minimum of 8 years of experience in leading complex projects as a management consultant, or 10+ years on as in-house project or program manager in software and/or related industry, including experience through a complete life cycle on a product team.3 years of business transformation experiences and skilled in workflow documentation and designTrained in and possess applied experiences of PMP, Agile, Lean Six Sigma, and/or Scrum methodologies, ability to drive and develop new process(es) or methodsAbility to understand and articulate analytical frameworks and complex technologies Exceptional customer focus and ability to use intuition, customer input and data to rapidly test and validate products and features
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $120,500 -- $223,700 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.
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Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.