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Principal Technical Program Manager
Principal Technical Program Manager-January 2024
Mountain View
Jan 19, 2025
ABOUT INTUIT
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve with TurboTax, Credit Karma, QuickBooks, and Mailchimp.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Principal Technical Program Manager

  Overview

  Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

  We are looking for a creative problem solver with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for delivering business and technical outcomes.

  If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, we would love to have you join Small Business Self Employed (SBSEG) - Intuit Assist QuickBooks team, as a Principal Technical Program Manager, supporting our QuickBooks AI/Generative AI initiatives. The SBSEG Intuit Assist’s mission is to accelerate the outcomes of the organization by driving for clarity among chaos and uniting cross-functional teams to operate with velocity.

  What you'll bring

  BA/BS in Computer Science, Information Systems or equivalent degree

  10+ years of Program Management team leadership experience, including 8 or more years leading complex SaaS programs

  Proven experience driving organizational change

  Strategic, creative problem solver with demonstrated ability to work in a matrix environment. Ability to influence at all levels and without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work

  Establish rapport, credibility, trust and build strong partnerships across organizations in delivering the best outcomes for complex programs

  Outstanding communication skills appropriate for executive-level audiences, strong presentation skills and compelling storytelling abilities. Able to visually communicate complex topics and influence stakeholders to take action

  Ability to rally teams behind your execution plan, communicate a clear story of challenges and opportunities, and align executive teams on program outcomes

  Experience driving program outcomes in an Agile/Scrum based environment, balancing the desire of date driven business outcomes and prioritization based development outcomes

  Experience in emerging technologies, AI, and Generative AI is a plus

  How you will lead

  Kickstart multi-org programs, aligning disparate leaders and programs on single program outcomes

  Create program structures that empower teams to achieve successful outcomes

  Manage program reporting and Sr. Leader escalations and communications

  Define multi-org product & operational standards, dashboards, and processes

  Drive continuous improvement across multi-org program teams enabling product & operational excellence

  Drive/ challenge discussions with experts achieving optimal outcomes

  Influence program outcomes to align with Intuit’s technical & business strategy

  Bring outside-in learnings to the team

  Establish strong relationships with key stakeholders across Product Development, Product Management, Design, Marketing, and Customer Success

  Develop a close working relationship with the portfolio stakeholders to ensure that the team is focused on the highest priority programs, and is helping deliver the most value to our customers

  Develop common mechanisms for keeping key stakeholders informed on the portfolio progress, risks, and issues

  EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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