Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

　　Job Summary

　　Release managers are the leaders and facilitators of the release management process. They are responsible for defining the release strategy, scope, schedule, and quality criteria. They also coordinate the release activities across different teams, such as development, testing, operations, and business. Release managers communicate the release status, risks, and issues to stakeholders and ensure compliance with policies and standards. Release managers need to have strong project management, communication, collaboration, and problem-solving skills. They also need to have a good understanding of the software development lifecycle, the release tools and technologies, and the business objectives and customer needs. They should be able to define and publish the release metrics, have strong stakeholder management skills, understand and own RCA process and have an understanding of DevOps

　　Job Description

　　Core Responsibilities

　　Provides expert research and assistance to leadership in the development and design of new projects.

　　Uses formal processes and tools to manage resources, budgets, risks and changes. Recommends new process and tools to achieve advanced project management.

　　Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.

　　Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Creates and maintains process workflow documents to support business needs.

　　Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership.

　　Acts as a single point of contact for project status. Maintains communication with stakeholders.

　　Facilitates and leads project meetings.

　　Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes.

　　Consistent exercise of independent judgment and discretion in matters of significance.

　　Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

　　Other duties and responsibilities as assigned.

　　Employees at all levels are expected to:

　　Understand our Operating Principles; make them the guidelines for how you do your job.

　　Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

　　Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

　　Win as a team - make big things happen by working together and being open to new ideas.

　　Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

　　Drive results and growth.

　　Respect and promote inclusion & diversity.

　　Do what's right for each other, our customers, investors and our communities.

　　Overview

　　Forward Plan the release windows and cycles across a portfolio

　　Manage risks and resolves issues that affect release scope, schedule and quality

　　Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations

　　Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates

　　Manage relationships and coordinate work between different teams at different locations

　　Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

　　Produce Deployment, Run Books and Implementation Plans

　　Weekly Release Reporting

　　Communicate release details and schedules to the Business as required

　　Negotiate, plan and manage all release activities

　　Maintains the release schedule for all core services and ensure alignment across key partners and vendors.

　　Continually work towards making improvements in the release process

　　Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.

　　Participate in release scope and/or roadblocks meetings

　　Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists

　　Disclaimer:

　　This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

　　Education

　　Bachelor's Degree

　　While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

　　Relevant Work Experience

　　10 Years +

　　Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.